Security Supervisor

Job description / Role

Security Supervisor - Qatar Duty Free - Doha

As a Security Supervisor you will manage and supervise CCTV operators in a fully operational control room environment to ensure compliance with local regulations and all QDF policies and procedures. Protecting the interests of QDF by detecting or deterring unlawful acts of interference, theft, damage or fines and supporting in maintaining a safe and secure environment across all QDF locations.

Conduct routine patrols to identify poor operational controls and compliance escalating to management for corrective or further action. Provide support to all QDF business units as and when requested or required and support in the supervision of contract guarding services.

Key accountabilities:
- Liaise, coordinate and maintain strong working relationships with external agencies and authorities in regard to the protection and safety of QDF employees, customers, assets and products; These include, Police, MOI, immigration authorities, Qatar Airways security, airport Security and other agencies as necessary
- Build strong relationships and communication ties with all departments of QDF retail, food and beverage, QDF warehouse and all other QDF areas ensuring that QDF and QR security and safety directives and procedures are adhered to. Escalation of identified health and safety, security and operational breaches
- Maintain close working relationships and partnerships with QDF duty managers, supervisors, the cash office team and contracted security personnel.
- Monitor the security performance and standards of QDF staff and contractors in line with the specification stipulated by Senior Vice President (SVP- QDF) and Senior Manager Retail Operations (SROM- QDF) to protect QDF facilities against unlawful acts of interference, theft, damage, and negligence.
- Produce detailed security handover and shift reports ensuring all security and safety information and data is captured

Requirements

To be successful in this role, you will ideally have essential qualifications in general business, security or similar relevant areas. Trade or Vocational Qualification. Basic First Aid and Fire Warden Certificate is requied.

You should have a minimum of 3 to 5 Years of job related experience with operational experience in Retail Security Supervision. You also need to have experience in supervision of staff is essential.

Knowledge of Security procedures and an understanding of retail operations and their security requirements. You should be a Computer literate and familiar with MS Office applications.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.