Senior Director of Operations (Rail)

Linum Consult

Doha, Qatar

Ref: NP227-243

Job description / Role

Employment: Full Time

Senior Director of Operations (Rail) – Qatar

Linum Consult’s client is major consultancy operating in the Middle East. Due to continued growth, they are currently seeking a customer-focused Senior Director of Operations with an extensive background in Rail Operations & Maintenance to join their team in Qatar.

RESPONSIBILITIES
• Developing, directing, and controlling the strategy for customer services and operations of the company
• Directing and coordinating efficient functioning of the Service Delivery Division in accordance with the company’s strategic objectives and programme schedules by managing the Operation & Maintenance, Transport Planning, Customer Services, and Rail Safety & Regulation departments
• Developing and designing the future operating model and standard operating policies and procedures
• Developing and implementing best practices surrounding operations and maintenance issues reflecting the specific environment in Qatar and the aspirations for the railway
• Monitoring and auditing compliance with the operation and maintenance guidance/regulations
• Establishing appropriate standards of service for customers (timeliness, frequency, ease of buying tickets, cleanliness, temperature, etc.)
• Establishing and coordinating the customer and operational objectives, policies and programmes within the context of the company’s overall objectives, and where appropriate, setting quotas and targets
• Ensuring a coordinated development of timetables to make multi-modal journeys by customers easy to plan and execute
• Working in conjunction with the Technical Services Department to ensure the coordination of rail and operating systems to offer easy journeys for customers

Requirements

• Bachelor’s Degree in Engineering, ideally with an MBA or similar
• At least 15 years’ experience working in the rail industry, with a minimum of 10 years of senior management experience in the operational and maintenance aspects of rail programmes
• Demonstrable history of creating and running Light Rail or Long Distance Rail networks
• Strong technical knowledge of rail legislation and regulations, and asset management
• Evidence of strong leadership skills, with the ability to develop and implement strategic operating plans, resulting in significant bottom line results
• Excellent communication, relationship building, and teamwork skills

About the Company

Linum Consult is a niche global consultancy specialising in international recruitment of white collar workers across the Construction & Engineering, Mining and Oil & Gas sectors. We provide a full 360 consultancy service for clients, candidates and partners to eliminate the potential pitfalls of international mobilisation.

All Linum Consultants are industry experts with in country, international, multi-cultural experience. We provide precise market information combined with local knowledge to help facilitate informed decisions that are often life changing.

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Director salaries in Qatar

Average monthly compensation
QAR 46,500

Breakdown available for industries, cities and years of experience