Senior ERP Techno Functional Consultant

Job description / Role

Applicants with MS Dynamic 365 finance and operation/MS Axapta to apply.

JOB SUMMARY

The SR. ERP Techno Functional Consultant supports the IT Manager by handling the ERP functions for the organization. This includes monitoring, devolving codes and enhancing the ERP systems and training the necessary departments as and where required.

KEY ACCOUNTABILITIES

ERP Users and Application Support:
• Supports users of the Finance/HR/Payroll and Purchasing ERP Applications by providing training, guidance and resolving any issues during daily activities performed on the Finance/HR/Payroll and Purchasing modules
• Investigates complaints and claims about ERP / Finance/HR/Payroll and Purchasing applications behavior
• Ensure that the required hot fix is applied to AX application.
• Assists in implementing the support plan, creates and executes test scripts
• Develops reports using ERP Development Tools, Sound knowledge of Customization in AX
• Develops Alerts based on user defined application/business critical events
• Escalates unresolved issues to Microsoft Support and follow up with the MS Support Engineers
• Develops instructional courseware, prepares user manuals and conducts end user trainings
• Ensures MS dynamic availability and consistency, and redundancy and DR availability
• Escalates unresolved issues to IT / Vendor and successfully engages in multiple initiatives simultaneously

ERP Business Requirement gathering:
• Participates in data gathering and providing ERP/Finance/HR/Payroll and Purchasing project deliverables and content.
• Works with End users to understand their business requirements and conduct gap analysis
• Converts requirements to functional specs and functional design documents
• Defines and evaluates Finance/HR/Payroll and Purchasing business processes based on business requirements and best practices, as well as mapping against ERP software functionality
• Ensures consistency with the business requirements and expectations
• Analyzes the requirements and map it to current processes and systems
• Enhances the MS Dynamic system using a propagate change management process where possible
• Implements new MS Dynamic solutions satisfying these requirements
• Coordinates with users to check their feedback

ERP Planning:
• Develops capacity plans for upgrading the ERP systems that meet the growth, scale, and changing needs of our business.
• Ensures that the organisation and its subsidiaries have access to the most updated technology to support the business growth

ERP Projects Management:
• Assists and participates in ERP Project planning, testing, change control, and making estimates for enhancements
• Facilitates the implementation and support of Dynamics AX Finance, HRMS, Payroll and Purchasing modules
• Design, configuration and testing of core Dynamics AX Finance, HRMS, Payroll and Purchasing modules

ERP Security:
• Implements the ERP security initiatives, benchmarking the organization's security capabilities with industry best practices
• Provides information and advice to the IT manager on ERP and applications risks and issues as appropriate
• Monitors the required ERP patches to protect the organisation and its subsidiaries environment from viruses and spam.
• Ensures confidentiality, integrity and availability of all information dealt with by the employees by understanding and implementing the ISMS framework

ERP Documentation:
• Documents Technical / Functional / user guides/ architectures of the ERP project using the document management system
• Ensures all ERP configuration and changes e.g. hot fixes, setting changes etc. are documented for reference and records
• Prepares before going live e.g. technical tasks like uploading, customized functions and develop document /setup reports

Requirements

QUALIFICATIONS, EXPERIENCE AND SKILLS

Minimum Qualifications:
• Bachelor’s degree in Computer Science or other related discipline.

Minimum Experience:
• Minimum of 6 years of relevant experience in ERP applications, D365 Upgrade experience.
• Code development and customization experience.

Job Specific Skills:
• Sound Knowledge of the ERP AX 2012 systems (Finance, HR and Procurement Process)
• Understanding of all process in Finance, HR and Procurements.
• Understanding information security management
• Experience with D365 Upgrade and data Migrations Entities.
• Good communications skills
• Analytical and troubleshooting skills
• Ability to cope with conflicting demands and to prioritize tasks
• Problem solving skills on network and security components.
• Organized and attentive to details
• Ability to take a project through from conception to completion
• Customer focus and demonstrated organizational commitment
• Good understanding of various businesses and IT cycles
• Ability to exchange information with others clearly and concisely
• Customer focus and demonstrated organizational commitment
• 4-6 years in Dynamics AX ERP design and implementation.
• Working on a full life-cycle support of Dynamics AX 2012 R2 solution.
• Customizing Dynamics AX solution through X++ and MorphX.
• Developing and maintaining the Employee Self-Service portal.
• Developing web services to integrate with applications such as CRM, Portal, Mobile App, etc.,
• Accountable for developing and sustaining the workflows.
• Quality Assurance and Testing.
• Turning functional requirements into technical designs.
• Hands on development using X++, SSRS and Visual studio.
• Aiding in the streamlining of global development practices.
• Strong development skills, using X++ programming language and SQL database.
• Dynamics AX Security system setup and administration.
• Experience in Data migration.
• Demonstrated knowledge in system upgrades, integrations and testing.
• Ability to analyse and recommend solutions to any technical difficulty in a timely manner.
• Responsible for solution architecture.

About the Company

A leading Financial Organization in Qatar.