Job closed
Job description / Role
A global Facilities Management provider in Doha, Qatar is looking for a Senior Soft Services Manager.
Operational
• It is expected that you will hold an university degree in Facilities Management\ Hotel Management\ Business Management\ or a similar demonstrated education standard or…..
• You will have over 15years experience in the delivery of specialized front of house solutions to blue star companies, or Volume People Moving Platforms where customer excellence underpins the quality of all operational outputs.
• Your will be a leader of people and an individual who by demonstration continually motivates their team to deliver an exceptional quality of service output.
• You will have worked extensively with leading edge multi-national FM companies
• You will have strong Business Skills and a high level of both English Written and Verbal Communications.
• Your personal knowledge foundation will include an understanding of building assets and the associated cleaning solutions that maximizes the life of that asset whilst providing at all times a quality of service solution.
• You will take overall responsibility for the soft service platform inclusive of the quality monitoring toolsets.
• Being responsible for forecasting/budgeting, revenue and expenditure analysis and achievement of financial results.
• Being responsible for developing people and training to maximize operational performance, the introduction of new technologies and apply industry best across the cleaning platform.
Management and Leadership
• Leading your team and demonstrating continual motivation of the team to deliver an exceptional quality of service
• output.
• To deliver a quality of service solution through understanding of building assets and the associated required cleaning solutions.
• To lead the design and delivery of the Soft Services Platform such that it reflect the needs of a 5 star airport
• Actively involved in the recruitment of Custodial Staff, including Managers, Area Supervisors, Operational Team Leaders and Janitors
KPI's
• Leading your team and demonstrating continual motivation of the team to deliver an exceptional quality of service
• output.
• To deliver a quality of service solution through understanding of building assets and the associated required cleaning solutions.
• To lead the design and delivery of the Soft Services Platform such that it reflect the needs of a 5 star airport
• Actively involved in the recruitment of Custodial Staff, including Managers, Area Supervisors, Operational Team Leaders and
Janitors
Requirements
• It is expected that you will hold an university degree in Facilities Management\ Hotel Management\ Business Management\ or a similar demonstrated education standard.
• You will have a minimum of 15 YEARS in working in large people moving platforms delivering front of house solution.
• You will be leader of people, a self-starter, a professional who passionate in delivering an exceptional quality of customer service
About the Company
Cobalt is part of a leading international recruitment provider with offices in Europe, Singapore and New Zealand. Cobalt offers high quality HR consultancy, executive search, contingency recruitment and Emiratization services in Dubai and the wider MENA Region. It works extensively within the fields of Construction & Engineering, Banking & Finance and HR & Business Support.
Contributing to the regions development, we play a key role in identifying and attracting the very best talent to ensure the regions potential is realized. We also understand the importance of Emiratization in ensuring the long-term success of the UAE economy and have therefore pro-actively developed a strong network of UAE Nationals within our specialist areas.