Technical Manager (FM)

Job description / Role

Our client is a major FM service provider looking to recruit a Technical Manager for secondment to a major Property Developer based in Doha, Qatar

The technical manager will be responsible for spearheading the FM department for managing and monitoring all MEP issues arising in counterparts of Operations, Projects and Handover team. He should have the foresight to lead the FM department in developing and adopting new competencies to face the day to day challenges in managing the operations of newly handed over projects, existing and new Master Communities and its infrastructure and liaising with other departments like projects and handover team for MEP related issues.

Responsibilities:
- Proficient in handling the most complex of technical development concepts, tools and technologies, strong database concepts and designing techniques.
- Experience in troubleshooting, developing processes and ability to understand and implement client requirements.
- Being involved and providing input in the development of the maintenance programs for the relevant proactive and reactive work, and providing ideas for the development of the due process projects
- For the major stages of proactive program, organizing and conducting debriefing meetings to evaluate the progress and risks, and identify lessons learnt for current or future projects.
- Assists FM department by providing knowledge of the prevailing MEP codes of practice, regulations, and specifications for the construction and FM industry.
- Responsible to coordinate with the Client’s appointed Project Managers/Consultants during transition/takeover phase of the project and highlights any design, system and quality related issues regarding building systems, common areas and infrastructure.
- Attends all periodic progress & technical meetings held with all relevant parties.

Operational Responsibilities:
- Validate quality of Preventive Maintenance and intervene if necessary with technicians or contractors using spot checks of preventative and corrective maintenance work (CMMS).
- Manage environmental activities to ensure process and policy is being followed as per LEED requirements
- Develop and document policies and processes and provide training to other team members and subordinates.
- Assists and advises FM and Commercial team of technical issues needed for variations, disputes, workmanship, and work quality.
- Reviews and comments on progress and other reports submitted by contractors and service providers.
- Monitors site inspection plans and approval process, and participate in the testing and commissioning process in coordination with the contractor / consultant / service providers.
- Reviews record drawings, operating and maintenance manuals and other relevant technical submittals whenever required.
- Reviews and guides periodically FM department in upgrading the existing process, procedures and templates to make it user-friendly and maintain it to the international standards.

Operational Responsibilities:
- Assists FM in budget preparation and monitoring.
- Adhere with all company policies and procedures.
- Identifies and highlights problems in advance of impact on the works.
- Implement HSE culture within team members and ensure trainings are provided periodically.
- Liaise with other parties involved within the building (i.e cleaning, security, etc..).
- Assists in preparing tender documents for comprehensive maintenance contracts. (i.e. project output specifications in terms of MEP)
- Weekly meeting with CMMS supervisor and ensure PPM program is updated.
- Overall responsibility for managing the service provider and ensuring service delivery was in line with the contract / SLA.
- Carry out regular documented performance reviews of the FM service – whether by inspection or audit and identify needs for improvement and changes.
- Ensure proper work orders and work permits are issued before any task.

Requirements

- Bachelor's degree in engineering (mechanical or electrical preferred)
- Proficiency with Microsoft Project including planning, resource scheduling and reporting
- Hold a minimum of 7 to 10 years of experience in maintaining and managing technical systems and Building Automation System (BAS), with a working knowledge of CMMS
- Minimum of 5 years experience in a similar role with developer or in a large facility management company
- 5+ years experience in managing equipment maintenance and reliability.
- Demonstrated ability to develop, implement and maintain preventive maintenance programs.
- Solid knowledge and experience of predictive maintenance programs
- Must have minimum 5 years experience in operational background in a similar environment.

Knowledge of;
- Able to demonstrate a knowledge and understanding of Health and Safety principles and procedures.
- Knowledge and commitment to quality management principles
- Knowledge of local trades, regulations and best practices

Skills;
- Excellent organizational, written, and oral communication skills
- Ability to work calmly when under pressure.
- Ability to work effectively as part of a team and also on own initiative.
- Ability and flexibility to adapt to change
- Demonstrated leadership skills and experience managing skilled and technical employees
- Experience with computer maintenance management systems
- Demonstrated ability to coach/mentor/develop employees

About the Company

Macdonald & Company is the leading professional recruitment consultancy for the real estate and built environment sectors. Established in 1992 and headquartered in the UK, we apply local knowledge with true global connection through our offices in Europe, Asia-Pacific, the U.S., Africa and the Middle East.

Our specialist teams act for every class of organisation owning, occupying, financing, or advising on property, construction and engineering – developers, investors, institutions, funds, banks, consultancies and contractors.

Macdonald & Company is a subsidiary of Prime People Limited.

People make the difference. We connect you to that difference.