Pre-Sales Consultant - Safenet

Job description / Role

We are currently looking to hire a high potential Pre-sales Consultant to join our team in Saudi covering a range of enterprise security solutions such as authentication technologies, hardware security modules (HSMs), cloud encryption, key management and data protection solutions.

Gemalto is seeking a Pre-sales Consultant responsible for supporting regional sales managers, as well as Gemalto distributors and channel partners predominantly in Saudi Arabia and MEA territories. The Pre-sales job is a customer-facing position that includes solution design, product presentations and demonstrations, as well as the technical architecting and implementation of a range of SafeNet Enterprise Security products and solutions. These activities would take place remotely via web conferencing tools, as well as on-site at partner and customer premises within Saudi and the MEA region.

This position will be the first Pre-Sales team member in the Kingdom of Saudi Arabia and it is therefore important that the candidate is a good self-starter with an ability to work well with the local sales team. The person selected for the role will be well supported by Pre-Sales team members throughout the MEA and EMEA region, but it is expected that they develop their skills such that they can act as the first contact for the majority of the technical requests in the region. A keenness and an aptitude to quickly get familiar with new products and concepts will be critical to this individuals success as they engage with a wide selection of products from Gemaltos portfolio.

The Presales Consultant supports Gemalto sales teams & channel partners while working independently with customers. As the position is a pre-sales role, hands-on work will be required during proof-of-concept engagements and product evaluations, and so candidates should have a strong technical background and an exposure to software development.

The candidate will work with regional sales personnel, business development representatives and Gemalto channel partners to assist in the pre-sales process and to conduct follow-up as required. This work will involve the review of customer requirements, response to customer and/or partner enquiries including pre-sales bids, the review of customer architectures, on-site pre-sales meetings, presentations, demonstrations and training of partners and customers. The role will also encompass the technical project management of larger engagements with customers as they look to evaluate and architect SafeNet products into their environments.

As a customer-facing role, interpersonal skills and a smart, professional appearance are paramount. The ability to clearly present detailed technical product data to decision makers and to be organised such that this can be backed up with reliable and timely follow-up material is a necessity. The candidate will be expected to develop and foster good technical relationships with customers, partners and colleagues to assist with sales as well as with customer satisfaction and retention.

The role will be split between office-based work and business travel and focused predominantly in Saudi Arabia and less frequently within the MEA region. It is therefore necessary that the candidate is willing and able to travel throughout that region. The ability to speak English is essential.

Requirements

- A technical degree (Computer Engineering/Computer Science/Information Services or a related field) or equivalent work experience is required
- Candidate should have 3+ years experience in a direct customer-facing pre-sales/sales engineer capacity supporting commercial sales staff and channel partners
- Candidate should be a self-starter and have exceptional ability to work independently, as well as in a team environment
- Candidate should possess excellent presentation, verbal, and written skills.
- Fluent written and spoken English is a necessity

Requirements:
- Skilled in presenting and demonstrating with good objection-handling skills.
- Excellent customer interfacing skills and ability to persuade, influence, and expand customers view of what can be achieved.
- Demonstrated experience gathering and understanding customer requirements.
- Demonstrated experience authoring product-focused technical documents.
- Skilled in hands-on, technical, problem solving
- Experience with a wide range of authentication solutions, such as smart cards, tokens, one time password solutions (OTP), single sign-on solutions and certificate-based authentication.
- Experience with Hardware Security Modules (HSM)
- Experienced in the concepts of Cryptography, Security, PKI
- Software development experience is desirable (Java, .NET, C++, SQL, XML, )
- Experience with cryptographic APIs such as PKCS #11, Microsoft CSP/CAPI/CNG, OpenSSL, Java JCA/JCE
- Experience with virtualisation products such as VMWare, XEN and HyperV is beneficial, as well as prior involvement with Amazon Web Services
- Strong familiarity with Windows and Linux based systems
- Familiarity with Windows 2008/2012 Server administration, Active Directory, Remote Access, Virtual Private Networks (VPN), Microsoft Certificate Services
- Familiarity with Identity/Card/Token Management systems would be beneficial, such as SafeNet/Aladdin TMS, Microsoft Identity Lifecycle Manager (ILM), OpenTrust SCM or Intercede MyID CMS.
- Relevant security or professional certifications are beneficial; CISSP, etc.
- Familiarity with a range of enterprise security solutions would be beneficial as they relate to the wider Gemalto IDP portfolio. These include database encryption, storage encryption, cloud environments (AWS and VMWare), wide area network encryption, authentication, hardware security modules.

About the Company

Gemalto is at the heart of our evolving digital society. We give billions of people the security to make the most of their digital lifestyle; and the freedom to communicate, travel, shop, bank, entertain and work anytime, anywhere in ways that are convenient, enjoyable and secure.

Every day, corporations and governments across the globe trust us to help them provide secure, convenient services for their users. Each time their customers, employees and citizens want to transact, connect or identify themselves, our solutions are there to make it safer and easier. Whether theyre communicating, banking, doing business online, using eGovernment or eHealth services, transferring money, accessing cloud services, verifying identities and protecting privacy, or benefitting from machine-to-machine (M2M) communications, people all over the world rely on Gemalto every day.