Automation Brand Technical Specialist

Job description / Role

Introduction
Brand Technical Specialist are the technical experts and advisors to clients, IBM sales teams and IBM Business Partners. As a Brand Technical Specialist, you understand the client's business requirements, technical requirements, and competitive landscape. You also apply your business insights, build, and maintain client relationships, incorporate software and services into client solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.

Your Role and Responsibilities
As an Integration Brand Technical Specialist, the candidate will represent IBM as a technical sales consultant to our clients and as a technical sales leader for IBM sales teams.

A successful IBM Integration Technical Sales Specialist will have a deep understanding of IBM's Integration portfolio, products, offerings and services including IBM MQ, IBM Aspera, IBM DataPower, IBM Application Connect, IBM API Connect, IBM WebSphere/Liberty, Confluent Platform/Apache Kafka, and the Cloud Pak for Integration platform. A successful candidate will also possess a robust business acumen within the application integration domain
A Technical Specialist will learn their client's business requirements, technical requirements, and competitive landscape and apply their technical knowledge and experience to bring new solutions to their assigned clients. The Technical Specialist will be responsible for collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions, provide technical input on developing customer planning objectives including resource requirements and the development of strategic approaches for their client set. The Technical Specialist will lead and deliver client facing whiteboard sessions, product demonstrations, technical education, and Proof of Concepts activities. The Technical Specialist will also assist the IBM sales team with quantifying the value proposition of our solutions with clients.

Following are some of the key job responsibilities and role assignments that the Brand Technical Specialist will be asked to perform. This is not an exhaustive list.
* Works with the IBM sales counterparts to help guide clients through their cloud and cognitive strategy and adoption journey.
* Actively identifies, develops and progresses Integration sales opportunities within their assigned territories segments and assigned clients.
* Provides strategic direction and leadership to client decision-makers related to IBM proposed cloud solutions supporting the Clients business transformation and their journey to cloud agenda.
* Deliver pre-sales briefings, solution workshops, product demonstrations, technical education, and support proofs of concept exercises while articulating the business value for our Hybrid Cloud Integration solutions.
* Understands IBM's AI Automation point of view for enterprise integration solutions, the completive landscape, market trends, and effectively position IBM's unique AI Automation value proposition.
* Effectively engage, support and enable the IBM Business Partner ecosystem on IBMs Integration solution portfolio.
* Develop re-usable industry-specific assets, architecture patterns, briefing materials and product demonstrations.
* Collaborates with other internal IBM teams and stakeholders to drive unmatched customer satisfaction and client adoption or IBMs integration portfolio.
* Develop, nurture and maintain deep technical account relationships with client stakeholder and leaders.
* Develop and maintain a deep understanding of the specific industry characteristics, business challenges, market trends and business processes (i.e. Financial Services, Public Sector or Retail to name a few).
* Collaborates with IBM sales teams to define, architect, size and deliver the technical aspects and feasibility of proposed client solutions.
* Supports customer escalations, best practice sharing, designing solutions, and answers technical questions throughout the sales process in order to identify, qualify and deliver sales.

Requirements

Required Technical and Professional Expertise
* 3 years of technical experience with IBM Hybrid Cloud Integration Software or equivalent.
* Possesses both architect and/or hands-on technical skills.
* Ability to identify and envision opportunities.
* Ability to effectively showcase and demonstrate solutions/technologies in a customer facing scenario.
* Work with less-Senior professionals and mentor them in the Integration solutions.

Preferred Technical and Professional Expertise
* Specific solution experience in the Hybrid Cloud Integration portfolio.
* Red Hat OpenShift experience, accreditation or certification.
* Foundational knowledge of Apache Kafka and/or the Confluent Kafka platform.
* Foundational knowledge of industry standard Dev/Sec/Ops best practices and tooling.
* 3 years' experience in customer-facing technical role, Enterprise Tech Sales, Consulting Services, or equivalent.
* Experienced level industry knowledge. Examples would include, but are not limited to, the following: Financial Services, Retail, Public Sector or Telecommunications.
* Ability to articulate business models, and value of our offerings.
* Willingness to learn other IBM Automation portfolio solutions. For example, AIOpps,
* WebSphere/Liberty portfolio or Other Cloud Paks, etc.

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.