Ref: LP085-1314

Job description / Role

Employment: Full Time

• Perform Second Line Maintenance support for all Core Network NEs and associated elements
• Perform Second Line Maintenance support for all Core Network NEs and associated elements
• Solve the problems within SLA based on the contract between XXXI and OEM vendors
• Carry out hardware and software expansion/faults for the existing operational network
• Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until it solved
• To be involved in planned activities, like BSC Migrations, Rehmings, Site shifting/integration, new node integration in the network
• New software release update and implementation when they become available
• Monitor the system Clear Codes daily and perform activity to minimize the occurrence
• Daily health check performance and analysis, report immediately in case of any ambiguity

Requirements

• Experience in Huawei Circuit Switching (CS) equipment's is a must and NSN Experience will be a plus point
• Performance management, stats collection from NETACT / M2000 is must requirement processes
• Communication skills at CxO level
• Customer Expectation Management
• Vendor Management
• Configuration Management and implementation of the plan
• Trouble ticket management, Prioritization, Fault diagnosis, Remote fault resolution, Management and control
• Well versed with 2G/3G circuit switching network architecture & protocols
• Minimum 2 years of experience in fault management, performance & capacity monitoring and configuration management
• Experience in system upgrades, expansions & health checks of the network
• Familiar with O&M and technical support work flow

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

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Engineer salaries in Saudi Arabia

Average monthly compensation
SAR 9,000

Breakdown available for industries, cities and years of experience