Branch Client Management Officer

Propel Consult

Riyadh, Saudi Arabia

Ref: LP127-1079

Job description / Role

Employment: Full Time

Our client is a leading international bank in the GCC. They are a global leader in banking and financial services and are involved in retail, corporate and investment banking.

They are currently looking to recruit a Branch Client Management Officer for their office in Saudia Arabia.

Duties & Responsibilities:

Inward responsibilities:
- Liaise between clients, relationship managers, business lines, middle offices, back offices, and other departments.
- Manages client’s daily requests: answering questions, providing document requirements, statements, status updates, dispatch documents and transfers of payments, loan, trade / cash requests, external auditors’ requests and certificates etc…
- Reports incidents and participate in the resolution of incidents.
- Manage exceptional transactions – anomalies management.
- In charge of document safe keeping.

Outward responsibilities:
- Initiate and maintain a solid relationship with operational interlocutors within BNP Paribas
- Sales and promotion of operational solutions.
- Understanding the clients business and collaborate on providing beneficial operational solutions to the clients.
- Monitoring and providing an analytical understanding on client’s activity and cash flow patterns.
- Undertake to improve his oral and written communication skills through coaching session with the Coach.

Requirements

- Minimum bachelor degree.
- Very good computer skills.
- Strong communications skills (oral and written).
- Attention to detail and accuracy.
- 2 to max 3 years of experience in Customer Services in the banking sector preferably in a Corporate Bank.
- Past experience in dealing with corporate clients.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

  • Banking & Finance
  • Human Resources
  • Oil & Gas
  • Construction
  • Architecture & Engineering

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