Corporate Communications Manager

Job description / Role

KEY ACCOUNTABILITIES:

Planning
• To develop an annual Communications Strategy & Plan for KSA that:
• Establishes accurate and specific targets for each calendar year for both internal and external communications.
• Outlines initiatives intended to achieve objectives with a culturally relevant approach.
• Identifies the budgets and resources essential for a successful delivery of the plan.
• Aligns with immediate term objectives for the business units in KSA.
• Localises the global and regional strategy where needed for the business unit in KSA, addressing both English and Arabic audiences.
• Optimises the use of key owned channels (e.g. LinkedIn); thought leadership assets (e.g. Trade in Transition); executive spokespeople (e.g. Chairman).

Media relations
• To collaborate with the regional Communications team to implement the plan by:
• Developing solid relationships with media outlets in KSA.
• Staying updated about media trends and offering insights on PR and media interactions.
• Addressing editorial requests from various DP World business unit's departments and functions.
• Ensuring that DP World's perspectives are accurately represented in KSA.
• Managing and creating content for DP World social and digital media platforms.

Implementation
• To drive effective and cost-efficient execution of the plan by:
• Engaging with business unit's, departments, and functions to 'story mine' compelling narratives suitable for Arabic and English media audiences.
• Creating messaging that promotes company values, success stories, employee achievements and enhances our media presence.
• Efficiently overseeing external agency resources while ensuring cost-effectiveness.
• Collaborating with Communications peers at both regional and global levels.
• Providing strategic guidance for developing campaigns that support objectives and build ambassadorship.
• Ensuring that internal communication tools and channels are kept up to date.
• Proactively driving internal communication strategies and tactics that engage and inspire employees.
• Supporting coordination and planning of internal conferences, town halls and employee activations.
• Managing DP World KSA, pages and website.

Measurement
• To build an overall dashboard of Communications measurements by:
• Evaluating effectiveness of internal communication initiatives against KPIs and relative effectiveness and efficiency of different communication channels.
• Enabling investments to be justified based on robustly measured ROI.
• Contributing to a regional dashboard of Communications measurements by establishing relevant and actionable measures of earned media performance against well-defined objectives.

Internal processes
• To ensure the effective running of the Communications team in KSA by:
• Developing a set of internal processes that are aligned with the regional/global processes.
• Managing press release distribution using Press Page and maintaining media contact lists.
• Coordinating photo selection, captions and uploading press releases to DP World website after alignment with regional office.
• Coordinating with the regional Social & Digital team to ensure press releases are amplified and with the regional Internal Communications team for wider employee engagement.

Continuous Improvement:
• Test and validate new ideas and approaches to drive internal awareness and engagement.
• Benchmark against industry best practice and emerging tactics and strategies.
• Explore opportunity for enhanced cost efficiency - 'doing more with less'.

Compliance:
• Adhere to and actively promote behaviours which reflect the Brand Purpose.
• Maintain the highest levels of safety standards.
• Comply with our principles, code of conduct and ethical policies.
• Meet all agreed standards for DP World's brand and visual identity.
• Always act as an ambassador for DP World.

Requirements

QUALIFICATIONS, EXPERIENCE AND SKILLS
• BA in Communications, Journalism, Public Relations, or related field.
• 5 to 7 years in related role ideally in B2B context.
• Outstanding written and verbal communications skills in Arabic and English
• Proven track record of dealing with the media, running media campaigns, and event management.
• Ability to produce clear and concise written material for the media, in Arabic and English
• Experience of project management within complex situations and environments.
• Excellent skills in people management, networking, planning, research, and analysis.
• Ability to work under pressure and meet tight deadlines.
• Innovative and creative with sound ethical values.

About the Company

We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

 We deliver these services through an interconnected global network of 181 business units in 64 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

 Our dedicated, diverse and professional team of more than 56,000 employees from 140 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.