Job closed
Ref: QP689-838
Job description / Role
- Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
- Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle.
- Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities.
- Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
Requirements
Qualifications / Skills Expectations for Ideal Candidates
- Bachelor's degree
- At least 2 years' experience as CRM
About the Company
A leading company in UAE.