Ericsson Engineer ITSM Tool

Job description / Role

- Sound knowledge of ITIL methodologies & Microsoft Technologies
- Excellent customer facing skills & efficient in team/people management
- Quick learner, highly result oriented & hungry for continuous excellence
- Pro-active, self-starter, punctual and extrovert
- Ability to think & implement ideas out of the box

An ITIL V3 certified Microsoft Certified Professional Developer (MCPD) with 6 plus years of experience in the IT industry, specializing in consulting, development, support & maintenance of ITSM solutions across various business domains using product suites like BMC Remedy & Service Now.

Requirements

- Languages Known: C C#.NET VB.NET
- Technology : ASP.NET
- Operating System :Windows, UNIX, LINUX & MAC
- Database: SQL Server, Oracle
- Web /Application /Messaging Servers: IIS, LDAP, Exchange Server
- Domain: ITSM, ETom, MSTop
- Domain: IT Service Management, BFSI, Telecom,
- Technical: C#, VB, VB.NET, ASP.NET, MSSQL Server, Oracle, BMC Remedy ARS, ITSM, Service Now

Certifications:
- Microsoft Certified professional, ITIL V3 certified, BMC Remedy, Certified Support Professional by Service Strategies USA, Certified Kepner-Tregoe Problem Management Administrator & Change Management Administrator

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.