Female Operations Manager - Va Va Voom

Job description / Role

Female Operations Manager - Va Va Voom - KSA CP

VaVaVoom is an exciting brand that brings together the most exclusive and innovative international brands from the world of fragrance, colour and skincare - all within one store. VaVaVoom is led by the belief that every woman's beauty needs are unique. Whether it is to create a look just for the day or planning something new for that special occasion, customers can make a private appointment for a personalized make over with one of VaVaVoom's artists from our top beauty brands. At VaVaVoom, we provide personal attention to our customers, helping them to choose products that suit their unique beauty requirements. We make sure our stores are interactive and personalised where customers can test and try the products while getting service from friendly staff members and advice from professional beauticians on beauty and skincare.

As Operations Manager you will be responsible for achieving all targets set by the business plan as well as store and employee performance management. You will also actively contribute to business development including new store openings and identifying opportunities for staff and business development. In addition to the day-to-day responsibilities, you will be expected to build external networks to understand market trends and competitor activity that, once fed back into central teams, allows us to maintain a competitive advantage.

Requirements

* At least 3 years' multi-site experience
* Strong English language skills (Arabic skills would be an advantage)
* Computer literate.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.