General Manager (F&B)

Dammam, Saudi Arabia

Ref: LP127-2406

Job description / Role

Employment: Full Time

Company
Our client is a Facility Management Service Provider with almost 50 years’ experience in providing consultancy services across governmental and non-governmental institutes. The company has carved a niche as an industry leader in the GCC.

They are currently looking for a Food & Beverage Manager to be based in Dammam, Saudi Arabia.

Duties & Responsibilities:
• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop guest loyalty programs
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales

Requirements

Qualification & Requirements:
• 10 years of experience as a Restaurant General Manager or similar role
• 5-10 years of experience customer service management
• Extensive food knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Culinary school diploma or BS degree in Business Administration

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions: