IT Business Analyst

Job description / Role

The Business Analyst (BA) will be responsible for working for Afras Holding Company Group IT gathering and understanding the business needs of members within specific projects and generally in relation to the organizations projects across the holding group of companies. The BA will be responsible for mapping Business processes and translating these into IT Requirements for the development and systems teams.

The BA will then ensure together with the Project Manager and our IT partners, that the requirements are accurately translated into system developments. The BA will be working across a range of projects complex and simple, and with a range of member companies in the group company, working under Group IT.

In addition the BA will be tasked with assisting in analysing business processes within the company and recommending projects to improve the effectiveness of those processes.

Detailed Duties and Responsibilities:
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Discovering the underlying business needs to be addressed and information related to the product and project requirements, often through conversations with stakeholders.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Business Requirements Document, Use Cases, GUI, Screen and Interface designs
- Utilize your experience in using company-wide requirements definition and management systems and methodologies required.
- Validating and Verifying Requirements- Ensuring the requirements map to the real business need, are approved by all relevant stakeholders, and meet essential quality standards.
- Manage Development process to implement required changes using development resources / testing resources in the group IT.
- Analysing Requirements- Organizing, specifying and modelling the requirements to ensure they are complete and unambiguous.
- Specifying Requirements- Documenting the requirements in a format that can be shared with stakeholders.
- Successfully engage in multiple initiatives simultaneously
- Work independently with users to define concepts
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Document and plan in project the outlying planning for the requirement
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Creates Business Intelligence reports, Dashboards, Heat maps and other analysis as required.
- Develop requirements specifications according to standard templates, using English.
- Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
- Be the liaison between the business units, technology teams and support teams.
- Design/Create wireframes using FlairBuilder tool and Office Visio.

Requirements

- Project management experience essential (formal or otherwise)
- Proven business analysis skills
- Excellent MS Project / Excel / Word skills
- Excellent attention to detail
- Proven technical writing skills
- Excellent organisational skills
- Experience of user acceptance testing of software
- Experience of working with construction companies IT Applications a benefit
- Excellent spoken Arabic a must
- Good spoken English
- Good written English
- Written Arabic

Reporting Line:
Chief Information Officer

Working Hours:
Sat-Thurs 9am-5pm

Start Date: ASAP

Package:
- Gross Monthly Base Salary: 11,000 SAR
- Housing Allowance of 3 months basic Salary, Family Status Professional Visa
- Medical Insurance, 1 Flight per Anum, Transportation Allowance Provided 500 SAR PCM

Job Duration:
2 Year Contract, renewable, annual performance appraisals dictate Increases and bonuses annually.

About the Company

Afras was set up in 1976 to compete for building, and hospital operation and maintenance contracts in the central region of the Kingdom of Saudi Arabia.

Since then, we’ve expanded to cover a range of business areas, including hospitality, security, pest control, housekeeping and cleaning, and landscaping and commercial gardening.

Not only are we highly regarded by our clients, we also enjoy classification grades in nine areas from the Ministry of Municipal and Rural Affairs’ Contractors Classification Agency. For example we hold Grade 1 classification in both the Maintenance of Buildings and the Maintenance of Medical Centers.

We’ve also expanded into other regions: starting with a further branch in the western region in Jeddah, we then opened offices in Dammam, Taif, and most recently Makkah. Our plan is to open further Afras branches to improve our service throughout the Kingdom.