IT Infrastructure Manager

Job description / Role

• Responsible for managing overall IT Day to day operations to improve infrastructure costs, performance and end user satisfaction
• Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations
• Ensure system performance and SLAs are met
• Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands
• Implement IT continuous improvement programs
• Manage strategic relationships with key IT product and service providers
• Provide in-depth technical expertise for both tactical and operational initiatives
• Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
• Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
• Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness
• Analyze and predict trends and develop long range plans designed to maintain cost effectiveness
• Participate in IT strategy planning activities
• Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
• Work closely with project team members line managers for time allocation and prioritization
• Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs

Requirements

• Bachelors’ degree in Computer Science /IT or any related field
• 7+ years of experience in the same role
• Telecommunications industry experience is a must
• Saudi nationality

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.