Job closed
Ref: KP709-2780
Job description / Role
Job Description
My client a leading EdTech Startup in the Middle East is seeking an Operations Manager to be a part of their team. This is to support the growth of the team in launching new academic subjects or acquiring new students’ communities. To partner with cross-functional teams including Product, Engineering, Finance, and Growth teams to design and build tools supporting our operations infrastructure.
• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Experience creating and optimizing processes
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders, directors, and heads of departments to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the operations.
• Find ways to increase the quality of customer service, operations.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational ways, processes and best practices.
• Perform quality controls and monitor production KPI's.
• Design process & operating model based on the analysis.
• Develop cases for automating wiser deep understanding of the operations process.
• Great Data analysis and problem-solving
Requirements
Requirements:
• Bachelor’s degree in business administration, finance, or related field.
• Minimum of 5 years of experience in project management or operations, or Business Analysis.
• Experience in data analysis and dealing with numbers
• Data-driven decision-making mentality, sound business judgment, and the ability to back your analysis up with meaningful analytical thinking
• Strong communication and organization skills; ability to work with remote teams.
• Understanding of financial management.
• Fluent in English (speaking and writing)
About the Company
Building businesses, changing lives
At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.
Who we are.
We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.