Open2 Application Administrator

Job description / Role

• Support the X number of Applications as primary (Mainly Open2).
• Support X number of Applications as Secondary (Mainly systems related to Open2).
• Troubleshoot and debug the reported issues
• Advise the reported user about the progress.
• Troubleshoot and debug the reported issues
• Advise the reported user about the progress.
• Applying fixes.
• Escalating issues to the next level and/or vendor if needed.
• DR switching activities
• Comply with policies and procedures.
• Security, Operational Risk, Audit Findings
• Work hard towards the agreed KPI.

Requirements

• Open2 support, experienced in SQL and problem solving.
• Resourcefulness, troubleshooting, and problem-solving aptitude
• Investigation and diagnostic skills
• A proactive approach
• Ability to work under pressure and tight deadlines

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.