Operations SME

Job description / Role

Key Responsibilities
- Understanding of the technology of the SIE C2 Border Security system.
- Understanding the roles and responsibilities of the Concept of Operations (CONOPS).
- Coaching of personnel in an operational environment.
- Training of technical objectives
- Intercultural competences.
- Very good soft skills in working with job starters.

Requirements

Education
- Bachelor in Electronics, Education or Security, alternatively
- Extensive Practical Experience in security related On-the-Job training, coaching or training in large organizations

Practical experience
Strong experience in:
- Operations Rooms (Operational and technical context)
- Military/Police
- Surveillance and Intelligence systems/practices
- Coaching, On-the-Job training, training
- Technical understanding of complex software/hardware and C2 systems
- Very good understanding of organizational processes (training processes desirable)
- Strong computer literacy

Competencies
- Intercultural competence
- Good communication skills; both written and verbal
- Strong service orientation and delivery focus, team player
- Cost and quality sensitiveness
- Solution oriented / dedicated
- Flexible / both motivated and motivating / self-confident / convincing
- Ability to work under pressure and according to deadlines

Specialised knowledge / prerequisites
- Coaching skills
- Training skills

About the Company

Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.