Order Management Specialist

Job description / Role

Role Summary:
The Project Management Coordinator is responsible for planning and pro-actively managing the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.

Essential Responsibilities:

- Ensure Order Entry Quality & Integrity:
- Ensure customer orders are validated and approved before order entry
- Entering and booking orders in various oracle systems for equipment and accessories
- Confirm Customer Requested Date and provide the customer acknowledgement
- Follow external purchases: PO issuance to suppliers
- Backlog Management & Fulfillment:
- Follow up on sales orders with makes centers and fulfillment team to meet customer requested dates
- Execute external purchases related to customer order: PO issuance till delivery
- Work with logistics team on shipments till delivery to site
- Own and update timely key dates using local operating mechanisms and reports
- Ensure the execution of concessions in case of damaged goods or lost on shipment
- Ensure effective cross-communication:
- Establish and maintain communication with the appropriate stakeholders for customer order execution purpose
- Lead and attend business sales reviews to ensure tasks and actions of the projects are well assigned
- Monitor the Customer Plan versus actual to pro-actively reduce span in the customer order
- Fulfillment grounded on SCOT optimization

Requirements

Qualifications/Requirements:

- Required Qualifications:
- Bachelor's Degree or equivalent knowledge or experience
- 2+ years of experience in sales/services and/or operation roles
- Basic knowledge of project management fundamentals
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- High work standard and quality
- Reliable, responsive, attentive to detail
- Customer satisfaction oriented
- Team player
- Excellent presentation skills
- Strong PC skills

Preferred Qualifications:

- Transportation and customs knowledge
- Proficient at understanding of Order Entry and approval processes work through ORACLE
- Good Medical Products knowledge
- Lean and Six Sigma skills

Desired Characteristics:

- Preferred Qualifications:
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to influence others and lead small teams
- Ability to work independently
- Strong problem solving skills

About Us:
GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.

GE is committed to taking on the world's toughest challenges. In order to fulfill that promise we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles - people like you!

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.