Retail Applications Manager - Oracle

Job description / Role

* Leading the Retail Applications area towards delivering reliable and cost effective services as well as bringing in value-added Decision Support tools to manage & control the retail business.
* Must have strong experience in deploying Oracle products.

Client Details

* We are currently working with a Multi-billion dollar business undergoing a major technology transformations, currently looking to use cutting edge technology to drive their business forward.

Description

* Lead and direct the development and implementation of a 3 years Retail Applications roadmap (ERP, Infrastructure, Business intelligence, analytics, CRM, Loyalty, Marketing, Innovations etc.) with a yearly plan in collaboration and alignment with all BU's and IT functions to enable overall business strategy and fulfil its technology requirements.
* Evaluate and recommend new technologies/technology replacements for retail, CRM and Digital business.
* Manage complex projects such as Retail ERP, CRM, Cloud solutions and E-commerce through implementing standard project management processes in coordination with business team and system integrators to ensure deliverables are in alignment with strategic organizational goals
* Ensure proper governance with good balance between service availability/reliability and cost.
* Define and document overall systems architecture and interfaces between different systems according to business strategy and industry standards.
* Implement standard project management processes, tools and methodology by ensuring good architecture, scope, CPM, resource roles and clear deliverables are identified from initial stage up to post-implementation support
* Recommend new business opportunities, new systems and processes; identify simplification and documentation and improvements in operations.
* Implement operational improvements approved by executive team prior to/ after systems implementation.
* Consolidate BU's requirements and recommend IT solutions with required Budgets (Including Manpower)
* Run regular Audit and Performance assessment for all critical Applications
* Manage Applications' capacity planning to ensure continuous improvement of services balancing cost with performance
* Run regular customer satisfaction surveys across BUs and develop action plans to improve costumer's IT experience in coordination with other IT functions
* Develop and deploy IT policy to ensure company's data and assets good utilization and safeguard
* Handle all BI needs for retail applications in coordination with BI team
* Participate in BI project from retail applications functional side

Job Offer

* Our client is offering a highly competitive salary in line with the market rate as well as additional benefits.

Requirements

* 10+ years of experience leading Retail Applications (Plan, Buy, Move, Sell, Digital and customer experience covering on premise and cloud).
* Advanced Technical Certifications (ITIL, PMP, OCP, SCRUM. etc.)
* In-depth knowledge of ERP solutions related to Retail (Oracle Retail, JDA, etc.) In-depth knowledge of designing, implementing and managing at international level (Mission critical Oracle Retail, JDA, Store systems (POS, Pricing & Promotion,), Large scale infrastructure and networks
* In-depth knowledge of database, Planning and Optimization Solutions and processes
* Working knowledge of ERP systems, ERP Platforms (IBM, HP), Operating Systems (Linux, OS400,) and Databases (Oracle, DB2 SQL)
* Strong Retail industry and business knowledge
* Experience in BPR & systems design
* Excellent organizational and leadership skills
* Very Strong Program management skills
* Mastery in strategic thinking, planning and implementation

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.