Sales and Operations Manager - FMCG

Hays

Al Rass, Al Qassim, Saudi Arabia

Ref: GP222-2851

Job description / Role

Employment: Full Time

Our client, a diversified company primarily operating in the retail sector requires a Sales & Operations Manager. This role is based out of their Al Arass office in the Qassim Province and will report directly to the Vice President (Sales and Operations).

The incumbent will be accountable and responsible for the overall direction of the Sales and Operations Function for the organisation with regard the planning, development, implementation, execution and evaluation of sales and operations plans and programs in the market so as to drive and deliver on the sales strategy and ensure the efficiency and effectiveness of overall product sales aimed at maximising market share, improve customer intimacy and achieve the sales, profitability and new business targets of their consumer food brands (currently at 30+ stores nationally and expanding at a rate of +- 50% per annum).

• Develop and execute the overall sales and operation strategy as well as implementation of the sales plan, budget and tactics in the market and in the stores.
• Develop, implement, execute and evaluate the sales plan and forecast and strategy in line with overall business strategy.
• Actively monitor market/customer/product/taste trends and consumer behavior/needs/buying patterns so as to suggest interventions to capitalise on opportunities and manage products optimally.
• Ensure the implementation of brand strategies, merchandising and tactics to generate sales in the market.
• Accountable for the overall sales forecast for all stores and regions in line with budget, consumption and trends in coordination and cooperation with Planning, Finance, Manufacturing, Production and Supply Chain.
• Ensure optimal store management as it relates to all the commercial conditions and activities in the stores such as health and safety, hygiene, merchandising, cash management, POS, customer engagement, stock planning, product availability, receiving, orders, product mix, in-store promotions and discounts, team coverage, product life cycles, expiry dates, margins, statistics, trends, history, sales, business, product analytics, effective waste management, employee performance and all financial and other key performance indicators.
• Support and engage with the sales teams, branch/area/shop/retail managers and teams so as to understand trends, customer; behavior, complaints, queries, satisfaction and engagement. Develop the business through new and value add initiatives such as customer loyalty programs and or seasonal promotions and campaigns.
• Overall responsibility for equipment and store maintenance as well as the optimal management of assets.
• Manage store and product loss, expiries and waste at optimal levels and ensure planned stock rotations and consumption.
• Develop insights and intelligence into the competition and develop strategies to understand and challenge competitor behavior and products.
• Execute market development opportunities including market intelligence, customer insights and new business development.

Requirements

• Suitable candidates will have a Bachelor or Master’s degree complimented by extensive experience (10 years+) in retail and or FMCG with proven experience developing and leading a team to success.
• Strong project management skills and ability to manage tight timelines.

About the Company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.

So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow.

Offering an unrivalled suite of recruitment and workplace solutions, whether you’re looking for what’s next in your career, or have a gap to fill, we’ll help you get where you want to go.

You can rely on us to deliver today and help you plan for tomorrow.

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Operations Manager salaries in Saudi Arabia

Average monthly compensation
SAR 18,000

Breakdown available for industries, cities and years of experience