Sales Associate

Job description / Role

Job Description
Sales associates work with customers to find what they want and ensure a smooth sales process transactions. They often help the customer with returns, refunds, and resolve common complaints.

Key Accountabilities:
Process
- Ensure merchandise are requested daily and is received in correct quantity from the warehouse and other shops. Inform supervisor on short / excess received.
- Acknowledging the correct / short receipt / dispatch of merchandise in the section
- Ensuring Merchandise is correctly tagged & bar-coded
- Assisting management in identifying potential shop lifters.
- Ensuring garments are security tagged & place of tagging.
- Consistent supervision of such categories / being alert / not leaving unattended
- Contributing ideas to control pilfer ages & reporting to shop manager any unusual/suspicious activity in Retail.
People and customers.
- Available for the customer at all times
- Establishing eye contact & greeting the customer
- Determine customer needs & assist customer in purchase decision
- Mentioning new arrivals / styles to customer & make add-on sales
- Guiding customer to alternative products in the absence of the product requested by customer

Knowledge, Skills & Experience
Education
Graduates / High School with Diploma
Language
English - Mandatory
Arabic - Beginner / intermediate
Job Experience

Technology
Basic MS office, Excel and PPT

Others
- Selling and influencing skills
- Communication skills
- Pro-activeness
- Customer service orientation

About the Company

Founded in 1973 in Bahrain, the Landmark Group has successfully grown into one of the largest and most successful retail organizations in the Middle East. An international, diversified retail conglomerate that encourages entrepreneurship to consistently deliver exceptional value, the Group operates over 900 stores encompassing a retail presence of over 13 million sq. ft. across Middle East, India, Egypt, Turkey, Yemen and Pakistan (franchise operation). The Group employs around 31,000 employees.