Sales Capability & Communication Lead

Job description / Role

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

- Coordinate and initiate customer and employee master data changes for sales including processing of data.
- Support the implementation of organizational realignments for master data and administrative processes.
- Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
- Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
- Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

- Experience in customer service, logistics or sales support
- Basic knowledge of sales systems and tools (including SAP and MS Excel)
- Solid communication and problem solving skills
- Ability to handle and resolve multiple queries, respond quickly and maintain composure

Job details:

- Lead the Sales Capability area across KSA and set the functional development strategies in order to build sales capabilities and Talent.
- Translate sales priorities and projects into developmental initiatives within the framework of the comprehensive sales academy.
- Liaise with the Sales Management team and HRBP in collecting the functional development needs on annual basis to reflect them in the annual academy curriculum; leveraging performance management and ADP processes outcome.
- Develop and continuously update functional Sales Training material and programs in coordination with the functional material owners and manage material governance process(s) with intellectual property guidelines.
- Train the trainer on new programs and continuously upgrade the internal trainer's facilitation capabilities.
- Liaise with the auditing team to measure and evaluate sales team performance progress, analyze trends, provide recommendations and/or solutions based on the sales capability overall strategy and report findings periodically.
- Identify and recruit new sales academy trainers and continuously provide them with the necessary coaching.
- Identify desired level of functional competence for the Sales Force alongside MD and HR and develop action plans to fill identified competency gaps
- Develop (in cooperation with the regional Sales Capability, local Sales LT ) appropriate Sales Training programs and tools, including Sales On-Boarding programs
- Organize and deliver training programs and implement tools for the Mondelez Sales Force
- Lead major Sales events, i.e. Sales Conference to ensure full engagement and alignment of the sales force on the company vision and direction on an annual basis.
- Lead Sales communication and business required KPI trackers

Requirements

Education / Certifications:
Minimum Bachelor's degree with a specialization in sales or business

Travel requirements:
Occasionally as per business need.

No Relocation support available

Business Unit Summary

Mondelez International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.

Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About the Company

Mondelez International, Inc. (NASDAQ: MDLZ) is one of the world's largest snacks companies, with 2015 net revenues of approximately $30 billion.

Our dream is to create delicious moments of joy in everything we do. Nearly 100,000 employees support this dream by manufacturing and marketing delicious food and beverage products for consumers in approximately 165 countries around the world.

We are the world's pre-eminent maker of snacks, with leading market shares in every category in which we compete. Mondelez International holds the No. 1 position globally in Biscuits, Chocolate and Candy as well as the No. 2 position in Gum. (source: Euromonitor)

About 85 percent of our annual revenue is generated in fast-growing snacks categories, and nearly 75 percent of our sales come from outside of North America.