Job closed
Ref: KP864-165
Job description / Role
Sales Engineers will be responsible for mentoring junior staff and for the motivation of the sales department at all times but especially in the absence of the Senior Sales Engineer and/or Sales Manager. Responsible for Sales and Application activities in assigned accounts/regions. Manage quality and consistency of product and service delivery, achieving sales revenue and profit targets within the designated territory as set by Sales Manager, Branch Manager and/or Business Development Divisional Head.
Essential Duties & Responsibilities;
- Create an awareness of Gates E&S amongst clients and potential customers by providing information on product range and related services.
- Manage and develop Sales and Support Team. Responsible for achieving sales targets and objectives.
- Meet and exceed annual stated budgets.
- Maintaining existing customer base within the designated territory and explore new customer & vendor base.
- Identify customer requirements and offer Gates E&S scope of supply and explore new areas of business development.
- Ensure high level of customer satisfaction through effective customer service, technical assistance & prompt after sales service.
- Implement/execute corporate sales & marketing strategies to market Gates E&S Products and Services.
- Provide technical (Engineering/Design) support for Gates E&S product range and applications.
- Establish and maintain relationships with engineering application related product suppliers.
- Monitor and analyze sales and marketing activity against company objectives.
- Report and document the activities carried out in line with the documentation requirements of the company.
- Ensure compliance with all applicable standards.
- Ensure processes and practices are benchmarked with international standards/regulations/codes.
- Monitor and report on QHSE compliance for sales and marketing activities.
- Assist Gates E&S Logistics & Supply Chain Department to maintain optimum central distribution stock levels of related products, as well as working closely with the central Order Management Team in relation to customer quotes and tenders.
- Sales Order and Delivery Note processing directly in the Orion or ERP systems.
Requirements
- Engineering Degree/Diploma (preferably Mechanical)
- Minimum 1-5 years experience in a sales role(s).
- Knowledge on Hydraulics/Hose Application Engineering.
- Knowledge of Hydraulic/Hose products & related services.
- Ability to generate and document processes and procedures.
- Experience in or capability of managing a customer account and project management.
- Commitment to continuous improvement in Quality, Health, Safety and the Environment (QHSE).
- Excellent English command both written and verbally; Strong communicator.
- Proven leadership capabilities and experience.
- Customer oriented.
About the Company
Established in 1911 Gates Corporation is the world’s largest belt, hose and hydraulics manufacturer and service provider. Gates Engineering & Services is a specialist fluid engineering division of Gates Corporation focused on Hydraulic repair and service. The main activities of the company are directed at the Marine, Offshore, Oil and Gas, and industrial sectors. From its humble beginnings, the business has steadily grown and now comprises five divisions servicing 16 countries throughout the world.
High Quality Service and Reliability of our products have been the foundation of the company’s success. This is reflected in the high caliber of personnel who manage and operate within our business. Gates Engineering & Services places a high value on personnel and skills, and as such, we maintain regular training schedules in all departments of our business. Our employees have high energy levels, enjoy working in fast-paced team environment and communicate well with our customers.