Sales Supervisor - Wholesales

Job description / Role

Job Purpose

This position exists to take full responsibility of overall management of Sales team. Plan, develop, execute, and monitor its activities and related systems by optimum resources at efficient cost. Deliver as per company quality standards. Manage the risks and opportunities to bring the sub sections to a further step.

Key Accountability Areas
- Implement the sales & Marketing plan dedicated per each key Customer, as appropriate
- achieve the sales targets for all products' families
- Elaborate and follow up the commercial offers for customers and drive them to make the best benefits of such offers
- Constant monitoring & reporting the over stock at any customers and raise a flag over the issue
- collect and provide the market information to the best of his ability
- Constant visit and communication with distributors stakeholders' touch points for optimal service delivery
- follow up customers' receivable, dues & collection , accordingly as well as get customers' reconciliation periodically
- Monitor the delivery of shipments from warehousing and logistics to the final destination at the customers storage locations
- Maintain the visibility at the customers' stores and recommend further installation of collaterals as well as the required maintenance
- Coordinate with sales support team to create demand at the customers and drive the sales out
- Follow up & validate the validity of the customers' commercial documentation and update the Customers' Card, accordingly
- provide hands-on training sessions for counter salesmen to improve the capabilities of promoting alfanar products
- Set individual customers targets per product
- Set Monthly forecast per product range, and per customer
- Design the route map for all sales specialists (reps.)
- Monitor the market updates, competitors behaviors and market demand trend
- Assess the risk management and evaluate the performance of the credit facilities granted to customers
- Capitalize on the ties with customers to establish a long-term partnership relations
- Manage the Sales, marketing, and customer service processes efficiently to guarantee the highest rate of customer satisfaction
- Provide close supervision over the company's premises administrative services
- Monitor the DSO of the customers and follow up with the sales team to collect the receivables, as appropriate
- Set detailed plan to manage customers performance and sustain business continuity

Role Accountability

HR Proficiency:
- Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
- Ability to recognize low performers and guide them to improve or release them.
- Ability to treat subordinates equally without any discrimination.
- Assessment criteria of subordinates is performance that leads to planned results.
- Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:
- Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
- Able to anticipate problems and make the necessary proactive steps to prevent them
- Ability to take necessary and proper timely decisions.

Delivery:
- Deliver the required results in timely manner with required quality and cost.
- Making a Tangible Difference:
- Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning and Performance:
- Able to transform the corporate goals into business plans.
- Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
- Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
- Provide periodic work progress reports.
- Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:
- Develop the organizational structure according to the current requirements taking into consideration future and development plans.
- Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:
- Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
- Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
- Promote the automated systems and using them fully, to spread its culture.

Quality:
- Quality is considered as alfanar's prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:
- Adapt to new and alternative techniques, technologies, management structures, and business models.

Requirements

Health, Safety and Environment:
- Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification
- Bachelor Degree in Electrical Engineering

Work Experience
- 6 to 10 Years

About the Company

alfanar builds efficient energy systems & solutions of the present and sets up infrastructures for a brighter future.

We assist utility sector partners & customers in transforming cities into sustainable, habitable, and inclusive Smart Cities by harnessing renewable energy resources from wind, solar, and waste heat energy. Promoting the transition to a sustainable eco-conscious future.

Using world-class technologies, we develop unrivaled quality electrical solutions & products from our manufacturing facilities, to solve the world’s major energy challenges and make the world a better viable place.

Diligence, Efficiency, and Innovation are the key criteria our teams adopt in order to continuously provide effective solutions. We’re constantly equipping our teams with the tools they need to expand their horizons and reach higher grounds.

Being in an ever-changing environment with a crucial impact on their surroundings, our employees are nurtured to become keen thinkers with highly refined skills and a consistent outlook on the future, working together on finding the next big innovation.