Ref: LP085-1035

Job description / Role

Employment: Full Time

The Core Senior Services Engineer is assigned to work with troubleshooting, configuring, maintaining and improving the performance of Core network. He has to act on network and relevant equipment problems and to coach and mentor team members on daily basis and in emergency situations. It is the responsibility of the senior engineer to solve and correct service and network problems according to agreed timing and standards set, to detect and highlight network deficiencies and to some extent predict future degradations.

• The engineer’s Functional Role is typically working with Core Network Nodes (MSS/blade cluster/ MGW/UDC/TSC/ STP/ HLR/).
• System problems are to be identified and rectified according to agreed timing in SLA.
• Ensure the availability of the network to be at the highest possible level by ensuring that problems / degradations are handled swiftly, relevant performance parameters are interpreted and highlighted if deemed necessary.
• Contribution in the creation and improvements of ideas, procedures and routines within the group/ department.

Requirements

• Advanced O& M experience within Ericsson GSM/WCDMA core network (AXE & MGw platforms).
• Exceptional troubleshooting skills of traffic-related issues (MSS, BC, BSP , MSC, FNR/HLR,UDC, STP, and MGW) through adapting existing procedures, methods and tools.
• Advanced understanding of signaling protocols such as SS7/IP, GCP, CAP, MAP, INAP, SCCP, ISUP, BICC, SIP, Diameter, SOAP and ATM.
• Excellent knowledge of the network topology, its traffic handling capabilities and traffic characteristics.
• Excellent tracing skills using different kind of Protocol analyzers: K15, Masterclaw, Wireshark...
• Should have strong knowledge on STS performance reports.
• Extensive experience in maintaining and improving key performance indicators KPIs: LU, ASR, Paging, HO...Etc
• PLEX knowledge and software tracing is a plus.
• Very good knowledge in all DT related configurations: A, B, IMSI and EOS analysis, Signaling & Traffic Routing/ Nodes integration/ Triggering Tables/AXEPARS…
• Very good experience in using different Ericsson tools: Primus, MHWEB, ERICOLL, KCS…
• Good ability to interpret network design documents and contribute in preventing mistakes and ensure first-time correct implementation of change requests.
• Excellent skills in integrating new nodes RNC, BSC & VAS nodes (SMSc, ICS…).
• HLR data handling experience (including subscriber’s profiles & HLR Redundancy).
• Good skills in troubleshooting HW-related problems (APZ21250/60 and APG)
• Should have experience on HW & SW AXE upgrades.
• Very good skills in Emergency Handling.
• Good experience on CELLO platform, MO-Shell, FTP, Telnet.
• CCNA level or higher in IP
• Experience in working on Extreme switches and IPprobe.
• Basic Linux knowledge .
• Exceptional troubleshooting skills in UDC plateform: HSS, CUDB and PG

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

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Service Engineer salaries in Saudi Arabia

Average monthly compensation
SAR 9,000

Breakdown available for industries, cities and years of experience