Senior Process Control Officer

Job description / Role

Duties/Responsibilities:
• Oversees day-to-day operations preparation and execution activities, including resource scheduling, team communications and status reporting as well as promoting and overseeing use of established best practices, policies, and procedures. Liaison between translation team and clients.
• Oversees the results of translation and applies the best practices for achieving the highest quality.
• Coordinates the translation process including setting operational plans and improving the translation process and quality.
• Reports any technical issues and work with the other departments to solve them.
• Understands customer needs and requirements to develop effective quality control processes.
• Works with revisers team to establish quality requirements as well as setting standards for quality.
• Looks at ways to increase efficiency.
• Sets up and maintains controls and documentation procedures.
• Monitors performance by gathering relevant data and producing statistical reports.
• Makes suggestions for changes and improvements and the way to implement them.
• Uses relevant quality tools and making sure managers and other staff understand how to improve the operations.
• Devises and reviews specifications for translation products or processes.
• Provides guidance and feedback for the translation team.
• Suggests operational plan development procedures.
• Solicits feedback from customers to assess whether their requirements are met.
• Submits detailed operational reports to managers.
• Looks out for opportunities for improvement and develop new efficient procedures.
• Performs other duties, as required.

Supervisory Responsibilities:
• As assigned.

Requirements

Education Level:
• Bachelor or Master's degree in Translation or in any language-related discipline.

Experience:
• A minimum of (3) years' experience in a Supervisory role.
• Other experience including interactions with people of varied nationalities; and technical experience is desirable.

Specific Knowledge, Skills, and Ability Requirements:
• Fluency in both English and Arabic languages is required.
• Must be proficient in Microsoft Office Suite (with emphasis on Word, Power Point, and Excel). Knowledge of SDL TRADOS is preferred.
• Must possess the ability to organize, plan and report projects.
• Must have great interpersonal and communication skills.
• Must have excellent time management skills.

About the Company

Vinnell Arabia is the market leader in U.S. military doctrine-based training, logistics, and support services inside Saudi Arabia. We provide unparalleled training and simulation services for defense, national security as well as fire and emergency medical response.

With over 1,250 highly experienced employees Kingdom-wide, over half of whom are Saudi nationals, we provide a unique knowledge-base of experience and talent. Vinnell Arabia staff completes all organizational requirements relating to training, simulation and support services. Vinnell Arabia’s services are custom tailored to meet specific customer needs. We have successfully integrated, fielded, trained and supported U.S. and internationally manufactured systems.

Our expertise in designing, developing and executing training systems is only achieved by highly qualified former U.S. military and other U.S. government agency personnel, using time-tested and proven procedures. Vinnell Arabia is an international corporation based in Saudi Arabia dedicated to providing the best in military training, logistics and support to the Ministry of the National Guard (MNG) in the form of organization development, weapon systems maintenance and management consultancy.