Senior Solaris Admin - L2 Support

Saudi Networkers Services

Riyadh, Saudi Arabia

Ref: LP085-795

Job description / Role

Employment: Full Time

- Overall 6-8 years of experience in Unix administration
- Good understanding of AIX/Linux/Solaris/HP-UX operating system
- Monitor for server availability
- Monitoring System resources - CPU, Disk, Memory etc.
- Monitor for security violations
- Monitoring performance thresholds
- Defining indicators to monitor
- Establishing thresholds and exception reporting
- Define notification/contact process and procedures
- Monitor Hardware failures/degradation and facilitate remediation
- Monitor Application services failures/degradation and facilitate remediation

ADMINISTRATION / TROUBLESHOOTING
- General Unix server administration, triage, and Break/fix
- Participate in and produce materials for Root Cause Analysis to L3 team
- Manage/Administer Unix server storage and filesystems
- Triage Authentication and Access issues
- Hardware break/fix coordination with vendor and L3 team
- Support Disaster Recovery

BACKUP AND RECOVERY
- Perform Backup and Recovery

SOFTWARE INSTALLATION AND ROLLOUTS
- Deploy server packages
- Configure remote server management (i.e. DRAC, Ilo, etc.) - install server management firmware /software agents
- Problem management
- Active tracking and reporting on problems through resolution
- Daily review of problem / service queues and priority tickets

PERFORMANCE REPORTING
- Document Monthly Customer Performance Report on established service levels and service
- Performance measures in the approved Service Level Matrix
- Patch Management
- Server patching and reboots
- Perform monitoring of all in-scope applications

Requirements

- Overall 6-8 years of experience in Unix administration
- Be ready to work on 24x7 rotational shifts
- Good verbal and written communication skills
- Ability to work independently as well as collaboratively with other team members to meet deadlines
- Make sure that assigned roles during the shift are performed as required
- Take Ownership of High visibility / Impact outages and drive it to resolution
- Perform analysis of Incidents that triggers Problem and resolve accordingly
- Participate in Daily Operations and Change Review Meetings as required
- Unix certifications(RHCE, Solaris, AIX) would be plus
- ITIL knowledge is must

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

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