Shipping Administrator - Import

Job description / Role

Job Summary

The Traffic Administrator ensures that import and export documentation and customs clearing requirements of divisions are properly handled and managed as per requirement and agreed delivery time.

Main Responsibilities

- Administrative Tasks and Reporting
- Execute Shipment Imports & Exports documentation
- Coordination regarding shipment Imports or Exports with Freight Forwarder, PSAS, Warehouse and Division.
- Data Consolidation for Client Billing.
- Coordination with accounts department and suppliers with relation to payables.
- Maintain a high standard of customer service and customer focus at all times.

Requirements

- Strictly follow standard processes, procedures and work instructions as per the company's Quality management system.
- Close analysis, promotion and identification of areas for improvement within company's Quality management system
- Immediately report any breach in procedures, company policy or security to management.
- Track, monitor and evaluate performance data on Traffic lead times to improve Customer Satisfaction
- Ensure to accomplish the yearly objectives set by the management.
- Excellent communication at all levels across all Companies and Divisions.
- Ensure all shipment records are filed and maintained in a systematic method or as directed by the management and easily retrievable when required

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.