Technical Support Specialist

A Leading Company In UAE

Riyadh, Saudi Arabia

Ref: QP689-975

Job description / Role

Employment: Full Time

- Processes, documents, and coordinates trouble calls from users.
- Monitors network and cyber activities and assists with problem determination and resolution.

Requirements

Requires Bachelor's degree (in Computer Science or related field) or equivalent, and seven to nine years of related experience in computer hardware, software, networking systems, and in the set-up, configuration, use, and troubleshooting of computer systems.

Qualifications / Skills Expectations for Ideal Candidates:

- Bachelor's or Master's degree in computer science, information technology, information assurance/cybersecurity, or a related technical discipline
- Capable of professional-level spoken and written communications in English with a minimum documented score of 80 on an English Comprehension Level test for non-native English speakers
- At least six (6) years of base-experience in the information technology field supporting National / Federal level Government customers
- At least three (3) years of combined technical experience in a relevant systems administration role within the past ten (10) years

Hold at least one (1) active certification in good standing out of the following list:

- SANS GSEC or Security+ (Level II)
- SANS GCIH or CISSP (Level III)
- Comp TIA CASP - Certified Advanced Security Practitioner
- SANS GIAC GCED - GIAC Certified Enterprise Defender
- Hold at least one active certification in area of specialty
- Applicants selected will be subject to a Government Security Investigation and must meet eligibility requirements for access to classified information.
- Must be able to pass a Background Investigation and must be clearable.

About the Company

A leading company in UAE.

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