TLS Brand Seller

Job description / Role

Introduction
IBM Technology Lifecycle Services (TLS) is the single-source technology lifecycle service for supporting hybrid IT environments. This includes hardware and software support for IBM products, multi-vendor technology support (non-IBM Products), and open-source software support. These services are delivered both onsite and remotely, and include "Hardware Break Fix", Q&A, Configuration, Operations, Software Support, and Problem Determination enquiries from clients, along with project services.

Increasingly, business growth is building from clients who are seeking more from their support and onsite services which requires greater sophistication, accountability, service process consolidation, deeper expertise, advocacy and reporting across a wider range of hardware, software and operating system platforms. The TLS business is constantly transforming and evolving to provide technology support solutions in fields like IoT, Healthcare, Retail, Security & Surveillance, End Points, Open Source software & DevOps and many more.

Your Role and Responsibilities
As a TLS Sales Specialist you'll be responsible for developing and maintaining both enterprise and commercial client relationships. Using your prospecting skills to develop new business, you'll follow sales leads and support TSS in their growth into whitespace territories.

Working within a team of sellers, you'll strive to achieve growth targets, ensuring an active sales pipeline, facilitating pricing and quotations, and participate in sales campaigns and strategies. You'll be an advocate for the interests of clients whilst ensuring TLS and IBM's objectives are represented and fulfilled.

As a detailed orientated person, you'll find pleasure in producing offers and sales documentation. You'll find the pace of work to be agreeable in achieving a fantastic work/life balance.

Requirements

Required Technical and Professional Expertise

- Ideally have proven experience selling in a multi-vendor environment
- Strong proven experience in selling Oracle support
- Proven experience in selling Microsoft support
- A proven track record overachieving targets and budgets & maintaining a high level of activity
- Clear and effective business communications skills both written and verbal
- Understanding in range of infrastructure technologies
- Knowledge of third-party Server & Storage, Networking and Open Source technologies is especially desirable
- Knowledge of Oracle Support is mandatory
- Proven relationship with key accounts within Saudi Arabia is an advantage
- Passion for the job, Positive Attitude, Positive Energy, entrepreneurial spirit and creativity

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.