Ref: LP085-688

Job description / Role

Employment: Full Time

PURPOSE: Provide technical support on Cloud related product through Lev1 – Lev 3 stage including monitoring and trouble shooting. Actively respond to technical issues and guarantee resolution within agreed SLA time following ITIL service management process

MAIN SCOPE:
- VMWare and Virtustream skill is must, including VMWare ESX server, VMWare Virtual Center, VMWare Server and VMWare Workstation.
- Strong understanding of Windows NT 4.0, Windows2000 Server, and Windows2003 (familiarity for Unix operating systems is a plus), Solid understanding of Windows2000/2003 Active Directory and Windows cluster, Should have familiarity with custom OUs and/or Containers and permissions
- Good understanding of CICSO server hardware, IBM xSeries, blade center or HP x86 servers
- Familiarity with Microsoft SMS a plus Strong understanding of Windows networking in an enterprise environment.
- Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
- Strong independent problem solving skills
- Scripting abilities are a big plus (VB, WSH, WMI, etc.)
- Good Communication Skills (Written & Oral), Interpersonal Skills & Cross Organization Teaming
- Leadership experience and project management skill
- Communication Skills
- Problem Determination & analysis skills
- Proven team working & Positive Attitude
- Ability to quickly assimilate technical & non-technical

Requirements

VMWare and Virtustream skill is must, including VMWare ESX server, VMWare Virtual Center, VMWare Server and VMWare Workstation

- Bachelor's Degree
- At least 3 years experience in VMware or Virtustream management
- Arabic: Intermediate
- English: Fluent

PREFERRED: ITIL knowledge will be preferred

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

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