Employee Relations (ER)

Life in the world of work is constantly on the move. To succeed you must move with it or better still, ahead of it. This course will show you how you can win by employing your staff well. You will examine the latest ideas and thinking to equip you for ‘Best Practise ER’.

ER cannot be just about employees. It is the perceptions of employee and employer, of their mutual obligations’.

ER covers the employee’s life with you from before he or she is recruited until long after they have left you. Today, right now, you have a reputation! What is that reputation saying about your organisation? Your best recruiters are your employees – BUT – and it is a big but, only if you treat them well. Are they engaged? Are they partners in what you are trying to achieve?

This course is important for all managers with responsibility for staff who wish to understand the latest developments in the field of Employee Relations (ER). Whilst ER is an integral part of HR, this course is not just for HR staff. The importance of high quality ER has a direct impact upon levels of service, profit, standards, business ethics, corporate social responsibility and corporate governance and ER is a topic that should be widely understood throughout each organisation.

• The psychological contract and Employee Relations (ER)
• Corporate culture and its impact upon ER
• Designing supportive ER policies and procedures
• Impact of stress upon ER
• Impact of managing Human Resource Key Result Areas (KRAs)
• The line managers’ role in ER – we are all HR managers!
• Changing perceptions – sta? as a revenue centre not a cost
• centre
• Impact of sta? on the bottom-line
• De?ning competency to use individuals to greatest e?ect
• Securing pro?t and increased e?ciency through innovation
• Opening channels for employees’ ideas
• Assessing and using the intellectual capital of an organisation
• Motivating sta? and managing performance
• The employee as internal customer – revealing what employees really think
• New concepts of human capital management ’accounting for people’
• Preparing a ‘way ahead’ policy – ?tting ER into a strategic plan

Informa Middle East, formerly known as IIR Middle East, has over two decades of regional experience in organising and managing all types of business events. This means that when you attend one of our conferences or training courses you are getting only top quality.

Businesses face many challenges in the 21st century. Dynamic markets and increasing competition require companies to stay one step ahead if they want to succeed. We can help better prepare you for these challenges. Through our diverse range of seminars, conferences and events, we give you the advantage you need by providing you with the latest industry knowledge, business information and training. This allows you and your employees to keep ahead of the game.