Employee Relations: Roles and Responsibilities

Program Objectives:

By the end of the program, participants will be able to:

• Define Employee Relations as a function and list its main role within Human Resources.
• Manage employee files and records as per the local labor laws and regulations.
• Improve attendance in the organization by minimizing absenteeism through the use of the right Key Performance Indicators.
• Enhance employee morale through the use of objective means of morale measurement and enhancement.
• Differentiate between employee whining, complaints and grievances and decide when to treat an issue as a grievance and how to properly handle it.

Employees in the functions of Employee Relations, Human Resources or Personnel and Administration who are directly or indirectly responsible for providing support services to internal customers within the organization.

Meirc Training & Consulting is an independent multinational firm with close to 60 years of experience in helping regional organizations develop their human capital in management and technical fields. Since 1958, we have been entrusted by our clients to provide the most reliable training and consulting products and services in the region.

Our innovative and diversified range of training programs and consulting services are designed and delivered by an ever-growing team of subject matter experts who are fully competent in providing solutions relevant to this part of the world and applicable to today’s business challenges. We pride ourselves on our track record in this regard and on our long-standing relationships with our clients, many of whom have been with us since we started business.

Our public training programs have attracted close to 300,000 participants from almost 3,000 organizations many of whom also entrust us with their needs for bespoke in-company programs. Our client base is steadily growing and so is our commitment to remain the regional leaders in the fields of training and consulting.