Job closed
Ref: HP698-11516
Job description / Role
The Account Relationship Manager has primary goals for ownership and control of the Al-Futtaim F&I Team operation across the UAE specifically to the brand (s) and any other regions as directed by AlFuttaim F&I Management.
Your main responsibilities are but not limited too:
- Recruitment of and installation of staff capable of operating in an F&I environment and process within Automotive Retail Dealer and SME sites.
- Drive and achievement of agreed KPI targets (focus on IPRU and ultimately income growth)
- On- going performance management of F&I team based on agreed KPI metrics and performance levels, HR issues, Wage Signoffs, Appraisals.
- Control and Management of Training of F&I Managers and processes to a pre-determined level and implementation in to showroom environment post training.
- Performance management of brand F&I Managers
Interviews for this role that based in UAE, are being held on Oct 14th in London. Since the location of these interviews is in the UK, candidates based there will be preferred.
Requirements
- Strong knowledge of F&I process, structure, systems and methodology
- Ability to performance manage F&I and AlFuttaim F&I support team
- Ability to build, implement and deliver F&I training programmes based around the F&I and dealer showroom processes and procedures
- Understanding of Auto Sales Processes (dealer level UAE)
- Training Execution as directed by AlFuttaim F&I Management Team in line with TNA action plans
- Showroom Knowledge including strong understanding of Fastrack and wing to wing sales process
- Insurance product and process understanding
- Automotive General Management Experience within a Brand representation environment
- Previous F&I Manager experience a MUST
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.