Administrative Assistant

Job description / Role

Job Description:

As an Administrative Assistant, you will play a vital role in supporting our real estate team. Your responsibilities will include a variety of administrative tasks to ensure the smooth operation of our office and effective handling of real estate transactions.

Job Responsibilities:

• Listing Properties: Accurately listing properties, ensuring all details are up-to-date and presented attractively.
• Lead Management: Efficiently forwarding leads to the assigned agents and tracking follow-up activities.
• Commission Monitoring: Keeping a close eye on commission revenue, ensuring accurate tracking and reporting.
• Contract Preparation: Drafting and preparing Listing Agreements, Contracts (Tenancy, MOU, Form-A, Form-B), ensuring all documents are complete and compliant with regulations.
• EJARI Registration: Handling the EJARI registration process, including both the contract and certificate.
• Coordination: Liaising with developers, agents, and clients to facilitate smooth transactions and communications.
• Office Operations: Managing day-to-day office tasks such as answering phones, taking messages, scheduling appointments, handling documents and receipts, distributing reports, and maintaining both electronic and paper filing systems.
• Communication: Making outgoing calls, relaying emails, and ensuring effective communication within the team and with clients.
• Reporting: Regularly providing reports to managers on various aspects of the business operations.
• Team Support: Offering general support to the real estate team as needed to enhance productivity and service quality.
• Accounts Assistance: Assisting the accounts team in preparing statements and explaining billing details to tenants.
• Customer Service: Resolving customer queries quickly and effectively, ensuring a high level of customer satisfaction.

Requirements

Qualifications:

• Proven experience as an administrative assistant, preferably in a real estate or related field.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and familiarity with real estate platforms such as Property Finder, Bayut, and Dubizzle.
• Ability to handle multiple tasks and work under pressure.
• Attention to detail and problem-solving skills.
• High school diploma; additional qualification as an administrative assistant or secretary will be a plus.

What We Offer:

• A competitive salary package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

About the Company

The 8 Estate, we are proud to be a new player in the real estate market, offering a boutique experience like no other. We specialize in providing impeccable white-glove service tailored to VIP clients who demand nothing less than the absolute best.

Our mission is simple: to redefine excellence in the real estate industry by delivering personalized, bespoke services that cater to the unique needs and discerning tastes of our esteemed clientele. As a boutique agency, we prioritize quality over quantity, ensuring that each client receives the utmost attention, care, and exclusivity they deserve.

What sets us apart is our unwavering commitment to providing a seamless and extraordinary real estate journey. From the moment our clients engage with us, they can expect a dedicated team of experts who will go above and beyond to deliver exceptional results. We understand that buying or selling a property is more than a transaction - it's an experience, and we strive to make it a truly unforgettable one.