Job closed
Ref: LP483-236
Job description / Role
The position provides full administrative assistance in terms of R&L’s administrative management.
Receives and transmits large volume of requests by phone or physical documents related to registration & licensing functions of MO department.
Ability to:
- Proficiency in Switch Board operation
- Excellent administration of inbound and outbound call center services.
- Quality of work in terms of planning and organizing, attention to detail, problem solving and resource utilization.
- Teamwork, customer focus, and customer service excellence.
- Work ethics and values.
- Strong human and interpersonal skills.
Requirements
- 2 - 4 yrs related experience in administering call center services in maritime industry or a R&L Large or medium size industry.
- Experience as a call center associates
- Solid organizational and time management skills.
- Planning and project management.
- Excellent administrative skills.
- Positive outlook and clear focus on quality output and integrity.
- Experience in technical and user-related aspects of a personal computer environment.
- Over 2 yrs experience in all above processes
About the Company
Mark Williams is a Dubai recruitment company with a wealth of Search & Selection experience. Mark Williams International is a subsidiary of the Williams Group UK and in December 2009 set up the Middle East business.
Mark Williams is a fully licensed recruitment firm currently focused on fulfilling clients needs in; Emiratisation, Financial Services and Information Technology related position within the United Arab Emirates. The initial focus was looking at Emiratisation into the Financial Services sector across all seven Emirates. With an increased demand for over the subsequent years for Emiratisation we have broadened our scope to place UAE Nationals into Industry & Government with dedicated teams for Emiratisation into Financial Services and Industry. Given our focus is primarily on the local market it gives us a depth of understanding & knowledge that enables us deliver our business partners an unrivaled service in terms of; speed and most importantly, quality.
Founding the Middle East business in adverse market conditions has enabled us to capture market-share and establish ourselves as a house hold name within our specialisms. Within two years we had outgrown our initial office and moved to the prestigious Business Central Towers in Media City. Mark Williams, at the end of 2014 has completed its third upscaling of operations to Bay Square, Business Bay. This was a strategic move to enable continued business growth by servicing clients and candidates with improved infrastructure, access and parking. Mark Williams provides candidates and clients private meeting rooms, testing facilities and board room access to facilitate screening and interviews. With our current capacity and growth ambitions Mark Williams is now one of the fastest growing Recruitment agencies in the region.