Job closed
Ref: HP698-11996
Job description / Role
As a part of the After Sales Manager team you will be responsible of monitoring and achieving budgeted sales, gross margin & net profit for the location by implementing standard operating procedures & effective usage of human & other resources.
Your key responsibilities will be but not be limited to:
- To maximise the revenue potential from Service operations to meet the Net Sales, Gross margin & net profit objectives.
- To provide positive customer experience and achieve customer satisfaction targets through efficient service process.
- To implement the Principals Dealer standards on Systems and processes for achieving compliance and adopting best business practise.
- To plan and deliver optimal utilisation of the manpower resources to meet or exceed Service performance KPI benchmarks on productivity, efficiency, turn around time, revenue per order through process and people development.
Requirements
Minimum Qualifications and Knowledge: Diploma or Bachelor of Automobile /Mechanical Engineering .
Minimum Experience: 5 to 8 Years overall experience with automobile dealership – Out of which a minimum 3 years in Service Dept. at managerial role.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.