AMEX Business Support Admin for an International Professional Services Firm

Job description / Role

Provide administrative support within the Office Services team, to ensure the smooth operations of the American Express offering across the firm. Primary point of contact for our external partner -American Express as well as employees across the firm for American Express services

Responsibilities:
• Assist the business with American Express card application process, providing application forms, clear list of requirements and manage the application process for all employees
• Retrieve completed applications, cross-check applications against requirements and supporting documents provided and ensure supporting documents are provided in copy, record keeping, update database
• Submit prepared applications to American Express, track applications, maintain a proactive approach keeping applicants up to date on application status
• Notify cardholders in a timely manner upon receipt of cards, arrange delivery/ collection to the cardholders
• Maintain logins for Amex At Work platform, generate activity reports on the platform, balance reporting
• Prepare month-end statements for cardholders, liaising with Executive Assistant’s (supporting Principal and Partners) and cardholders directly
• Support HR dept with employee off-boarding process; ensuring zero balances for leaver’s and controlling card blocking / card cancelation as required via OPM Amex system
• Support and Problem solving for cardholders in regards card issues, system errors, late fees etc.
• Streamline the American Express application process, implement and improve better ways of working
• Investigate and proactively flag to management any reoccurring issues, high balances, nil claims
• Maintain excellent relationship with the American Express team

Requirements

Experience:
• Degree educated
• Office coordination/management experience
• Strong communication skills written & verbal. Arabic advantageous
• Professional Services experience an advantage (at least 3 years)
• Proficient in MS office skills
• Handle sensitive information in a confidential manner
• Excellent analytical, administrative, organizational and time management skills
• Professional, flexible attitude, ability to work on own initiative responsibly

About the Company

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

What we do:

Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.