Job closed
Ref: SP793-08
Job description / Role
• Initial due diligence on clients’ accounts
• Verification and monitoring of Know Your Customer documentation.
• Monitoring and subsequently investigating incoming deposit transactions.
• Processing of manual client inter account / profile transfers.
• Review and approval of IB commission related withdrawal requests.
• Assisting clients with their Accounts related queries via email
• Providing Support team additional Accounts related information / feedback relating to client’s requests
Requirements
• Native Arabic speaker
• At least one year banking experience in Customer Service, with experience in KYC documentation.
• Experience in accounts and back office would be an advantage.
• Fluent in verbal and written English to business standard
• Basic knowledge of Excel and other Microsoft Office tools
• Attention to detail and good organizational skills
• Open minded team player and willingness to learn
About the Company
IC Markets is a market-leading online retail trading platform that offers trading instruments, including currencies, stocks, commodities, futures, bonds, and digital assets. IC Markets offers its clients cutting-edge trading platforms, low-latency connectivity, and superior liquidity.
Our management team has significant experience in the Forex, CFD and Equity markets. It is this experience that has enabled us to select the best possible technology solutions in the market.