ARMO Specialist

Job description / Role

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Job Title – Services Specialist II - ARMO – DRS ( ARMO specialist)
Location – Dubai
Industry: Oil & Gas?

Role Summary:
Responsible for production output within the standard hours in job order

Essential Responsibilities:
• Plan for the shop operation and lead production process on daily basis.
• Ensure production processes run reliably and efficiently.
• Planning and organizing production schedule.
• Promote and Drive an EHS & Quality based Services Culture
• Assessing project and resource requirements.
• Organizing and plan for repair and routine maintenance for the customer equipment’s.
• Receive equipment’s and verify goods after jobs
• Follow-up on required service level for the received equipment and share it with the external customer.
• Review& Share Repair cost quotes with the external customer and secure approval for the required repair.
• Plan and schedule Shop production to meet with the customer KPI’s
• Liaise between customer and shop for the required parts and ensure parts are secured for production.
• Liaise between customer and Inventory team for parts shortage arrangements.
• Coordinate between customer and shop to ensure continuous service delivery.
• Share production schedule update with the customer on daily and weekly basis.
• Manage and entertain customer requirements to ensure 100% customer satisfaction

Requirements

Qualifications/Requirements:
• Bachelor's degree at Engineering from a reputable university or college (Electronics, Mechanical, or Industrial)
• fluent in English (oral and written) and have excellent all-round communication skills.
• Have ability to manage effectively in a dynamic and fast-paced environment.
• Show good problem-solving and analytical skills, with the ability to identify and implement improvements
• Have the ability to coordinate between workshop and customer, to ensure 100% success in deployments delivery and KPI’s.
• Be able to work efficiently in shifts and extended hours.
• (Preferred) Previous oil and gas experience
• Be able to use Planning and negotiation skills, to achieve KPI’s and Delivery.

Ideal candidates will have:
• Interpersonal Skills.
• Customer Service Skills.
• Collaboration.
• Negotiation.
• Conflict Resolution.
• Problem-solving.
• Time management.
• Lean Manufacturing.
• Workflow Development.
• Excellent Communication.
• Aptitude for personnel management.
• Microsoft Office skills

About the Company

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.