Assistant Housekeeping Manager

Job description / Role

Company Description

We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion

SOFITEL DUBAI THE OBELISK

Sofitel Dubai the Obelisk is Sofitel's largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French "Joie de Vivre". Guests have the option to unwind at the Sofitel Spa with L'Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings

Sofitel Dubai the Obelisk will infuse the brand's essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

Job Description

The Position

To assist in overseeing and directing the day-to-day operations of the Housekeeping Department as well as in the forward planning of the department.

KEY ROLES & RESPONSIBILITIES

- Direct work assignments of supervisory and non-supervisory personnel
- Monitor Housekeeping personnel to ensure guests receive prompt and courteous service and that all guests' profiles are adhered to
- Inform other operating departments of Housekeeping matters, in particular Front Office to ensure accurate room status, as well as Engineering and Laundry
- Schedule routine inspections by supervisors of all housekeeping areas including occupied and non-occupied rooms
- Inspect guest rooms and all public areas and restaurants on a regular basis to ensure furnishing, facilities and equipment are clean and in good condition
- Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
- Maintain a steady flow of communication within the Housekeeping Department
- Monitor and ensure consumption of guest supplies is under control
- Assists in monitoring Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
- Coordinate routine cleaning programs including spring cleans, etc.

Occupational Health and Safety (OH&S) Responsibilities

- Ensure all OH&S legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements

Requirements

Qualifications

PERSONAL ATTRIBUTES

- Must be able to lead and manage a team and have previous experience of doing so
- Knowledge of Opera Property Management System would be desirable
- Must be proficient in Microsoft Office

QUALIFICATIONS

- Degree in Hotel Management

EXPERIENCE

- Minimum 3 years Housekeeping experience preferably in a luxury hotel environment with 2 years at management level

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.