Assistant Manager

Job description / Role

Company Description

People who love their job put their all into it and aren't interested in the norm. That's just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able to achieve their full potential.

One Central's new living room is here. Relaxed, fun and packed full of things to do. Overlooking the Museum of the Future, near Dubai International Financial Centre, the hotel boasts 434 rooms and suites in addition to flexible events and co-working space. A total of five characterful restaurants and bars take guests on a culinary trip around the world.

Job Description

The Assistant Manager will play a key role in ensuring the smooth and efficient operation of our cinema, creating a memorable experience for guests, and contributing to the overall success of our hotel.

COME AS YOU ARE & SHARE YOUR TALENT!

Responsibilities:

Operational Excellence:

- Oversee day-to-day operations of the cinema, ensuring high standards of service, cleanliness, and safety.
- Manage scheduling, staff rotations, and allocate tasks to ensure optimal coverage during peak hours.

Guest Experience:

- Ensure an exceptional guest experience by maintaining a welcoming and friendly atmosphere.
- Address and resolve customer concerns or issues promptly and professionally.
- Monitor and evaluate customer feedback to identify areas for improvement.

Team Leadership:

- Supervise and motivate cinema staff, fostering a positive and collaborative work environment.
- Provide training to new employees and ongoing development for existing team members.
- Conduct regular performance evaluations and set performance goals for staff.

Financial Management:

- Assist in budget creation and management, ensuring cost control measures are implemented.
- Monitor and manage inventory, including concessions and cinema supplies.
- Implement strategies to maximize revenue through effective pricing and promotions.

Event Coordination:

- Coordinate and manage special events, private screenings, and promotional activities within the cinema.
- Collaborate with the marketing team to promote cinema offerings and drive attendance.

Technical Support:

- Ensure that cinema equipment is well-maintained and in working order.
- Liaise with technical support teams to address any issues promptly.

Compliance and Safety:

- Ensure compliance with all relevant health and safety regulations.
- Oversee routine inspections and maintenance to guarantee a safe and secure environment for guests and staff.

Requirements

Qualifications

- Bachelor's degree in Business, Hospitality, or a related field preferred.
- Proven experience in cinema or hospitality management.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Knowledge of cinema operations, including technical aspects and customer service best practices.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.