Assistant Safety Officer

Job description / Role

Assistant Safety Officer

As an Assistant Safety Officer, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Ensure the safety of guests, suppliers, visitors contractors and employees., and property by actively monitoring the premises and responding to incidents promptly and appropriately.
- Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.
- Keeps the Cluster Health & Safety Officer & Cluster Director of Security informed of all safety related matters.
- Liaises with Management personnel and all employees and assist with safety concerns.
- Liaises with local law enforcement and Fire & Safety officials if required.
- Proper grooming at all times
- Inspects lobbies, corridors, guest floors, public areas and outside, including parking area.
- Inspect public areas to detect fires, unsafe conditions, and conditions of safety equipments.
- Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously.
- Notifies concerned Department Head of presence of persons with questionable reputations.
- Assists management and enforcement officers in emergency situations.
- Complies and records data for Safety Control.
- Investigates & Document all incidents, accidents, and safety-related activities in a clear and concise manner, maintaining accurate records.
- Ensures all Fire safety equipment is at the designated places and are serviceable at all times.
- Ensures all Fire Exits and stairs are clear from obstruction at all times.
- Reports complaints or problems to Cluster Health & Safety Officer & Cluster Director of Security if no immediate solution can be found.
- Ensures a high level of product knowledge of hotel and local areas.
- Ensures a high level of customer service is consistently maintained.
- Ensures the Cluster Health & Safety Officer & Cluster Director of Security is kept fully aware of any relevant feedback from either customers or other departments.
- Reads all memos concerning Safety.
- Attends training sessions as scheduled to improve skills and knowledge.
- At the end of the shift or the day, she/he has to communicate all information that the next shift or the Cluster Health & Safety Officer & Cluster Director of Security has to know for a well running of the operations.
- Provide Safety related trainings to the departments/ contractors as assigned by Cluster Health & Safety Officer.

Requirements

Your experience and skills include:

- Minimum of 1-2 years' experience in hotel is preferred.
- Experience in the GCC and/or Middle East Region is a plus.
- Excellent communication skills, both written and verbal required.
- Be committed to exceeding guest expectations

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.