Associate - Unit Administration

Job description / Role

Associate - Unit Administration - Aster Medical Centre, Qusais

Communication and Coordination

- To facilitate smooth interaction between the team members and nursing administration
- Maintain comprehensive employee list up to date with all necessary information
- Keep track on the leave details of nursing team and report.
- Ensure timely collection and maintenance of the nurse's duty roster
- Ensure appointment order of employees is collected from HR department and is duly signed by them and returned to personal file
- Ensure creation of employee ID and E mail ID for newly joined nursing members
- Keep track on BLS training and ensure every team's attendance
- Coordination of all nurses meeting with CNO and maintain meeting minutes
- Arrange the necessary manpower for medical camps in coordination with AGM Nursing
- Maintain the inventory of Nursing Office
- Support in planning departmental activities, evaluating doctors and other hospital employees, and creating and maintaining policies

Quality Assurance

- To participate and contribute to departmental quality initiative
- To carryout data collection/support in data collection
- To adhere to the safety norms of hospital, follow both patient, and safety rules
- To participate and contribute to departmental quality initiatives
- To be aware of departments performance and objective
- Collection of the quality indicator statistics from all departments concerned in coordination with the statistician (QA)

Managing Patient Records

- The administrator must make sure that medical histories, current health information, and billing, insurance and legal documents are all being handled appropriately.
- Keeping all of this information organized and up to date is an essential role that a hospital administrator must fill

Job interactions

- Works closely with internal stakeholders such as the Chief Nursing Officer, Nursing, Security and Ambulance and Human Resources Department etc in matters related to reporting, co-ordination, transportation and security issues, coordination etc
- Works closely with external stakeholders such as Educational Institutions, Healthcare Organizations, and Company Representatives etc in matters related to facility support, feedback, coordination of educational activities

Advanced Qualification / Certification / Specialist Training

- Customer Care Professional Certification/ Customer Care Supervisor Certification

Minimum Experience

- 0 - 2 years' experience in similar role preferably in a tertiary hospital

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: "We'll treat you well." We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the "Aster", "Medcare" and "Access" brands.

For more details please visit our website https://www.asterdmhealthcare.com/

Aster Hospitals , one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare.

These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: "We'll treat you well." Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.

Requirements

Advanced Qualification / Certification / Specialist Training

- Customer Care Professional Certification/ Customer Care Supervisor Certification

Minimum Experience

- 0 - 2 years' experience in similar role preferably in a tertiary hospital

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: "We'll treat you well." We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the "Aster", "Medcare" and "Access" brands.

Aster Hospitals , one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare.

These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: "We'll treat you well." Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.

About the Company

From a single medical centre to a performance-driven healthcare enterprise spread across more than 366 medical establishments, including 27 hospitals, 115 clinics and 223 pharmacies in 7 countries and growing, Aster DM Healthcare has transitioned into being the leading healthcare authority across the Middle East and India.

Currently one of the largest and fastest growing conglomerates in the MENA region, Aster DM Healthcare covers the full spectrum of healthcare services. An expansive portfolio includes hospitals and clinics, pharmacies, diagnostic centres, educational institutions, healthcare management and healthcare support systems.

Headquartered in Dubai, the Aster DM network now encompasses more than 19,657 employees( Doctors, Nurses, Others) with JCI accredited clinics and diagnostic centres.

Never content to rest on its laurels, Aster DM Healthcare is constantly seeking opportunities to set new yardsticks with advanced developments. With many more innovative and ambitious initiatives, Aster DM Healthcare has radically catalyzed the healthcare revolution across Middle East & India.

Each of the Group’s verticals is a symbol of distinction, driven by the commitment to build a healthier tomorrow and to take healthcare to the next level of excellence.