Banquets Shift Leader - Female

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description
- All areas of guest service and core standards including the creation of new ideas to assist with the continued development of The Fairmont Bab Al Bahr's image as a leader in food and service offerings and as a Food & Beverage destination.
- Daily supervision, coordination and direction of all banqueting colleagues.
- Ensuring all functions maintain a first class and positive visual impact; including ambiance, cleanliness, orderliness, décor and service flows.
- Working with the Banquet manager to maintain high staff morale and team spirit within the banquet department.
- Leading and coaching all colleagues in the banquet services department.
- Staffing and scheduling ensuring adequate staffing levels to satisfy guest needs.
- Implementing 5 star service levels.
- Create and implement colleague-training initiatives.
- Maintaining preventative cleaning and maintenance program of all banqueting areas & equipment.
- Work together with the culinary & stewarding team to ensure that all food service meets or exceeds guest expectations and to promote teamwork as a strong component of the daily service culture.
- Work with the Stewarding team to ensure that all equipment needs are met and all equipment is properly maintained.
- Finding creative solutions and proactively solving problems in order to meet a demanding client base.
- Actively involved on a day-to-day basis with creative buffet décor and establishing new ideas.
- Working with the Conference service & catering department in order to ensure that revenues and guest satisfaction levels are maximized.
- Promote a healthy & safe working environment.
- Monitoring and continued development of Food & Beverage controls.
- Working alongside multi national guests with diverse expectations.
- Other duties as assigned.
- This position would require a person who is able to execute our female Arabic weddings. (For clarification please contact The Fairmont Bab Al Bahr human resource department).

Requirements

Qualifications
- Successful completion of minimum, one year in the position of server
- Excellent knowledge of F&B/wine product plus all policies/process briefs set out in the SOP of the department
- Previous work experience within an upscale high volume establishment
- Excellent interpersonal skills and a team player attitude

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.