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Job description / Role
Base Operations Officer
Make a difference every day
The Job Opportunity
Serco has been supporting the Australian Defence Force (ADF) in the Middle East under the existing MELABS contract since 2011. Serco will provide 21 service lines, including catering, waste disposal, facilities and ground maintenance, laundry, transport management, procurement and welfare services in support of ADF bases primarily in the United Arab Emirates. Serco is looking to hire a Base Operations Officer who will be responsible for all administrative tasks related to Base Operations department. This position is expected to administer base operations access to ADF buildings for maintenance carried out for base operations, process Base Ops monthly reports and process all Base Ops invoices and update CAFM.
Key accountabilities
- Consolidating PPM schedule and forward plan all access requirements and submit it to ADF.
- Preparation and print all Contract Activity Notices (CAN) as per the Maintenance Plan and ensure that the same is communicated to client prior the Inspection and \ maintenance work.
- Arranging for ADF Escorts on restricted areas.
- Liaising with relevant ADF authorities like BCP, ECP, CMC for gaining access for urgent and Planned works.
- Consolidate, share and publish the Base Operations Vehicle schedule.
- Facilitating Host Nation and ADF Passes application, Biometric Interview and after hours Register
- Compiling of Base Ops reports
- Administrative works like Ordering and issuing of materials and office stationery to Base Operations Personnel, ensure all CAFM data records are up to date and accurate, participate in the Health, Safety & Risk programs including risk assessment work activities etc.
- Receive invoices and supporting documents from Subcontractors and liaise with Base Ops relevant supervisors for validation.
- Providing support on SAP/ CAFM by uploading Work orders on SAP and updating financial data against the Work orders in CAFM.
Requirements
What we are looking for in our candidates:
- High School Diploma or Higher Secondary Education;
- A good knowledge of office systems and office administration;
- Knowledge of SAP and CAFM.
- An understanding of Planned Maintenance and Scheduling;
- Understanding of relevant policies and procedures.
- Ability to effectively prioritise and execute tasks
- Experience and understanding of dealing with customers, subcontractors
Specific requirements
- Minimum of 2 years administrative experience, ideally in a facilities management or building construction environment.
- Experience using CAFM and SAP systems is essential
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
Take pride in what you do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.