Business Development Manager

Job description / Role

Client is an established fast growing, ambitious and highly entrepreneurial international IT software company with offices across North America, Europe, the Middle East and Asia Pacific.

Developed over 25 years the company’s software, assyst, is a sophisticated high value business software solution used by large numbers of businesses and government departments worldwide to automate complex IT Service Management issues around the ITIL framework.

Department remit: To drive and grow revenues for My client from license and services solutions.

Job purpose:
- Target and close new customer opportunities in focused market space.
- Achieve revenue targets from assigned territory or set of accounts
- Differentiate My client in the ITSM market through personal experience and the application of sales technique\process guidance given by sales leadership.
- Provide excellent level of service to customer through sales cycle and oversee transition these customers to recognition of value via solution delivery.

Job Responsibilities:
- Identify target accounts in assigned territory using market data and industry intelligence.
- Work with other sales resources to gain access to target accounts and identify sales opportunities that can be addressed by My client.
- Present My client value and positioning of solution in customer relevant and competitor differentiated manner
- Working with solution consulting resources build understanding of customer pain points, requirements and potential value that can be delivered by My client.
- Deliver a compelling business case to customer detailing the solution benefits, roadmap to value and reasons to buy immediately from My client.
- Coordinate resources to allow the customer to evaluate My client’ solutions through customer / business relevant assyst demonstrations and positioning of other My client offerings.
- Provide timely forecasts of revenues using the My client CRM tool.
- Use Account and Opportunity Management processes to ensure that all avenues and activities are being covered to move deal to closure.
- Report to sales manager providing relevant information relating to deal progress that can be presented up the My client management chain.
- Represent My client in market place meeting with customers and supporting marketing initiatives to build pipeline.
- >Collaborate with other sales team members to be innovative in selling approach for My client.

Requirements

- Proven track record in business software applications sales
- Knowledge of ITSM market and needs of customers
- Sales Process understanding having using SPIN, TAS, Miller Heiman, Getting to YES or similar best practice methods.
- Solution selling experience including delivering revenues from license and services combined offerings.
- Ability to discuss complex software concepts and product capabilities in business relevant manner
- Competence developing and delivering presentations to large and diverse audiences
- Skilled in negotiation techniques and commercial understanding of contractual considerations of a software vendor similar to My client.
- Strong customer interactions skills to be credible and trusted in sales cycle
- Well organized, self motivated and driven by success both personal and for the company.
- Well developed verbal and written communication skills
- Ability to work without constant supervision

Desirable:
- Technical and solution architecture understanding
- Understanding of ISO 20K \ COBIT and other IT best practice concepts
- Comfortable collaborating with channel partners to deliver sales and implementation services.
- ITIL Qualified to Foundation level
- Degree level educated

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.