Business Operations Risk Manager

Job description / Role

Standard Chartered is a leading international banking group operating for over 150 years in Asia, Africa and the Middle East. We've built a successful and sustainable business by playing a fundamental role in economies, helping people and businesses grow and achieve their aspirations. With over 89,000 employees representing 127 nationalities, we value the diversity and unique perspectives amongst our people. We are committed to developing their strengths and enabling them to make a difference to our success by helping them fulfil their potential.

Job purpose
- Focus and implement an effective Operational Risk Framework (ORF) within the business unit to ensure operational risks and controls are being managed appropriately at the business unit level in a proactive, risk based and disciplined manner to meet external, internal and regulatory requirements.
- Review and monitor Product / business operational risk management from an end-to-end basis based on CB Governance Framework.
- Ensure proper functioning of day-to-day controls, periodic monitoring activities, and timely identification and resolution of risk issues.
- Promote a strong operational risk management and compliance culture

Key responsibilities
* Monitor business risk/return prior to product launch and during the product life cycles
* Understand risk profile and deploy/utilise Operational Risk Assessment Matrix, Delegated Authorities Matrix and the Risk Management Process.
* Incorporate all significant gross operational risks into new Country Addenda through the use of the risk and control monitors, and relevant documentation of end-to-end process.
* Assess regularly existing business key controls against the risk control monitor to assess the level of control effectiveness, efficiency and relevancy in risk mitigation
* Implement effective risk management process with Wealth Product Group 2.1 Risk Identification
* Identify and assess E2E gross operational risks
* Document accordingly (Risk Profile, Country Addenda, Risk Register etc)
* Reporting of exposures for acceptance at the appropriate governance level.

Risk Assessment
* Assess Gross Risk Exposure
* Design effective mitigating controls
* Implement risk control
* Conduct BAU activities with agreed risk controls3

Risk Acceptance
* Follow through risk acceptance process to comply with ORF and delegation of authority
* Promote approval of acceptance of residual risks above appetite

Risk Monitoring
* Implement systematic monitoring on process control effectiveness
* Monitor key control indicators
* Conduct independent sample testing of controls
* Provide MIS as per agreed key controls, and escalate if needed, to appropriate management
* Review and monitor MIS, do trend analysis, accept or escalate risks
* Design, approve and implement action to mitigate gaps identified

Operational Risk Recording / Reporting
* Capture gross and residual risk exposure identified and OR loss promptly and accurately in Phoenix in accordance with Group's Operational Risk Policies and Procedures
* Follow through appropriate escalation and approval required
* Influence the development of an operational risk culture
* Implement policies, procedures, and ensure compliance.
* Maintain operational risk view across all end to end processes in each business unit product and service value stream.
* Coordinate training efforts to promote risk management and compliance culture within the Business unit. Ensure gaps are identified and staff are suitably trained on operational risk and compliance.

Audit and Operational Risk Interface
* As the key business interface with Audit and OR functions including BORC.
* Coordinate audits
* Develop and implement Management Action Plan in Audits
* Socialize Audit findings and re-assess the control effectiveness as part of the residual risk ratings

Requirements

- Degree holder, relevant Banking experience in the respective business areas he/she is supporting

Talent:
- Team player who shows initiative and assertiveness and team coordination
- Self-motivated, with pro-active service attitude
- Enjoy work pressure

Knowledge:
- Solid strategic and operational knowledge of the relevant SCB business he/she is supporting
- Operational risk knowledge - Expert
- Regulatory knowledge - Expert
- End-to-end knowledge in the respective areas he/she is supporting - Advance
- Market and competition knowledge - Core
- Product knowledge - Core
- Segment knowledge - Core

Skills:
- Change management skill - Advance
- Interpersonal and influencing skill - Advance
- Coordination and execution skill - Advance
- Collaboration and team work skill, with dealing skill with all levels in complex and difficult situation - Advance
- Communication and listening skill - Advance
- Negotiation and engagement skill - Advance

Abilities
- Ability to differentiate grey areas
- Ability to achieve first time resolution

Behaviour
- Proactively identify gaps in sales and operational practices with proposal solutions. Is seen as an active advocate of compliant business practice in their country.
- Execution oriented and connected to the realities of the business and the front line.
- Translate strategy, policy, themes, into actionable plans /executable plans which are realistic within country business and regulatory context. See plans through the execution phase

Closing Dates
The closing date for applications is17th June, 2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.